If anyone else has had auto startup ignition problems this may help.
This is a new dealer installed stove, and the second one because the first one would not light at all on its own.
Placement of stove is not unusual so I will not go into that.
After the dealer replaced anything mechanical or electrical in the stove that could affect the ignitor including the ignitor
I demanded another stove.
I am pleased with the design of this stove. All but "Auto Ignition" seems fine.
When the second stove was installed it fired on its own but took quite a few minutes.
I was concerned about the length of time it took to start but at that point I gave in and bought the stove.
After the first go around and the installer replacing nearly everything in the first stove and watching him do it
I figured I probably knew about as much as he did about the stove.
That was in the middle of July, in September I started using the stove and I could see that auto ignition was going to be a problem. Sometimes the pellets were falling into the ash pan before any smoke would appear if anything.
As well as this stove seems to be built I could not imagine that Harman could sell it that way with the auto ignition so unreliable.
Sometimes it will lite on its own sometimes it will not.
I guessed their had to be something wrong with the heat created by the ignitor, or the placement
under the burn pot.
I contacted my dealer and they said that they were not aware of any other problems.
They were willing to send their tech. but I do not need to loose more work and have parts thrown at this stove to no avail.
At least that is what happened with the first stove.
Having a mechanical background I first looked into the location of the ignitor and as I expected the metal shroud surrounding the ignitor was directly below the 1/8" air holes in the burn pot, blocking heat transfir to the pellets.
I removed the ignitor and bent the housing out about 1/8".
Reinstalled the ignitor and the stove has lit on its own within 6 1/2 min. with no ash in the burn pot, from a cold state.
I did this yesterday and have let the stove cool to room temp,cleaned out all the ash, and started under auto mode and have had the same results each time.
I cleaned the ash out because that seemed to be when the auto ignition would most often fail.
The fire started within 6 1/2 min. consistently 4 out of 4 times.
So far 100% success. Before 1 out of 4 tries was the best I could get if I was lucky.
Hopefully this will end this problem.
I have not used the stove when not at home for fear of ignition failure.
I will post if anything changes.
I have attached a picture of the ignitor position as shipped from the factory.
This is viewed using a mirror to see directly through the burn pot air holes.
I hope this helps.
This is a new dealer installed stove, and the second one because the first one would not light at all on its own.
Placement of stove is not unusual so I will not go into that.
After the dealer replaced anything mechanical or electrical in the stove that could affect the ignitor including the ignitor
I demanded another stove.
I am pleased with the design of this stove. All but "Auto Ignition" seems fine.
When the second stove was installed it fired on its own but took quite a few minutes.
I was concerned about the length of time it took to start but at that point I gave in and bought the stove.
After the first go around and the installer replacing nearly everything in the first stove and watching him do it
I figured I probably knew about as much as he did about the stove.
That was in the middle of July, in September I started using the stove and I could see that auto ignition was going to be a problem. Sometimes the pellets were falling into the ash pan before any smoke would appear if anything.
As well as this stove seems to be built I could not imagine that Harman could sell it that way with the auto ignition so unreliable.
Sometimes it will lite on its own sometimes it will not.
I guessed their had to be something wrong with the heat created by the ignitor, or the placement
under the burn pot.
I contacted my dealer and they said that they were not aware of any other problems.
They were willing to send their tech. but I do not need to loose more work and have parts thrown at this stove to no avail.
At least that is what happened with the first stove.
Having a mechanical background I first looked into the location of the ignitor and as I expected the metal shroud surrounding the ignitor was directly below the 1/8" air holes in the burn pot, blocking heat transfir to the pellets.
I removed the ignitor and bent the housing out about 1/8".
Reinstalled the ignitor and the stove has lit on its own within 6 1/2 min. with no ash in the burn pot, from a cold state.
I did this yesterday and have let the stove cool to room temp,cleaned out all the ash, and started under auto mode and have had the same results each time.
I cleaned the ash out because that seemed to be when the auto ignition would most often fail.
The fire started within 6 1/2 min. consistently 4 out of 4 times.
So far 100% success. Before 1 out of 4 tries was the best I could get if I was lucky.
Hopefully this will end this problem.
I have not used the stove when not at home for fear of ignition failure.
I will post if anything changes.
I have attached a picture of the ignitor position as shipped from the factory.
This is viewed using a mirror to see directly through the burn pot air holes.
I hope this helps.
