In reading post here on the forum it appears that Harmon has a newer style burn Pot. Mine has the 5 holes at the bottom and I end up with a flame behind the auger and some clinkers that are hard to get to. Does the new style burn pot reduce this issue? And is the burn pot a warranty item.
Harman XXV Burn Pot
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John62 said:
yes, it does reduce the flame-low-in-the-burnpot issue, and yes, it is usually covered under warrantee. Pretty easy fix...would require a new burnpot and a new gasket. Talk to the dealer who sold you the unit.
CJ-SR4ever
New Member
You will get some carbon buildup reguardless which burn pot you have. The quality of the pellets usually affects how much clinkers you get.
I had a flame behinde me burnpot also. Dealer came out replaced old style bunpot under warnty. They change gasket at the same time, for me that was my real problem with the flame on the fire wall. New gasket no more problem.
noelp68 said:
most cases, flame on the back wall is a unseated or partially failed flame guide. Quite possible you had other issues as well, but, 90% of the time, its the flame guide.
True flame glide can cause this as well, and it is a much easier fix as well. In my case it was the gasket, it caused me some weeks of concern this winter not being able to diagnose why this flame was jetting behind burnpot, also created a large creosote issue, I wouldn't want anyone else to have to go through it seeing that it's a easy fix itself.
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