I purchased a Harmon Advance 26 months ago. I also purchased installation from the authorized dealer. At this point we are on igniter # 5 and the stove deposits so much soot on the walls of the house that my wife will not allow me to run it. My last conversation with the dealers rep was "I have no idea what you are doing to make these igniters burn out and I have no idea what you are doing to bring the soot back into the house" The dealer is not very high on my list at this point. I have had no success getting in touch with Harmon. I have a strong suspiscion that the install was faulty. The chimney is basically a candy cane shape. At start up I get what I believe to be normal smoke and I think that because of the orientation of the chimney, the smoke is directed to the fresh air intake that is located at the base of the chimney, bringing soot back into the house as well as into the combustion mix. I am really desperate at this point as I contemplate my recourse with the dealer and Harmon. Any insight into this situation would be greatly appreciated. Photos attached.