1. Welcome Hearth.com Guests and Visitors - Please enjoy our forums!
    Hearth.com GOLD Sponsors who help bring the site content to you:
    Hearthstone Soapstone and Cast-Iron stoves( Wood, Gas or Pellet Stoves and Inserts)
    Caluwe - Passion for Fire and Water ( Pellet and Wood Hydronic and Space Heating)

HI300 regency insert rattle noise issue

Post in 'The Hearth Room - Wood Stoves and Fireplaces' started by Chris Roy, Nov 11, 2013.

  1. Chris Roy

    Chris Roy New Member

    Joined:
    Nov 11, 2013
    Messages:
    3
    Loc:
    Connecticut
    Having vibration and rattle noise issues with my hi300, loud enough that warrants not using anymore. never had issue with unit throwing heat, an it doesn't matter if it's on auto or Manuel select for blower. had installed by dean stove and spa back in 07. Anyone else have this issue??

    Helpful Sponsor Ads!





  2. velvetfoot

    velvetfoot Minister of Fire

    Joined:
    Dec 5, 2005
    Messages:
    6,640
    Loc:
    Sand Lake, NY
    Not me. Did you ever clean out the fans over the years? Maybe it sucked in something.
  3. Chris Roy

    Chris Roy New Member

    Joined:
    Nov 11, 2013
    Messages:
    3
    Loc:
    Connecticut
    just pulled out the blower assembly and tightened all nuts bolts I found, cleaned out the air intake and fans. also put a half a cap full of synthetic oil into each shaft of blower fans .. Noise is gone for now. I hope to god it doesn't come back cause this insert cut my oil bill to almost nothing..
  4. stejus

    stejus Minister of Fire

    Joined:
    Jul 29, 2008
    Messages:
    1,227
    Loc:
    Central MA
    rattle issue with mine is the draft rod. Every once an a while it will vibrate. All I have to do is touch it and it goes away. Not sure if this is what is happening to yours, but keep that in mind if it happens again.
  5. Chris Roy

    Chris Roy New Member

    Joined:
    Nov 11, 2013
    Messages:
    3
    Loc:
    Connecticut
    had the draft rod issue before- the noise was way worse!! I mean rattle your teeth loose loud!! so far so good- I'll update in the am- right now insert is at 450 degrees and fan is on low . with almost no noise
  6. chazcarr

    chazcarr Feeling the Heat

    Joined:
    Jan 22, 2012
    Messages:
    341
    Loc:
    Wolcott, CT
    I had that problem with my stove (which is basically yours) and found that the clip that holds the fan in front actually has two stop points. So it wasn't pushed all the way in. It took some force but now the fan is really locked on and makes no noise at either speed.

    Until I found that out, I placed a silicone rubber ball under the front edge and it absorbed and stopped the vibration.
  7. Free BTUs

    Free BTUs Member

    Joined:
    Oct 23, 2013
    Messages:
    56
    Loc:
    SE Mass
    I have the same problem with my I2400 insert. With the fan on high speed, it will start to vibrate and make a loud rattleing sound. My friend that has the I3100 has the same problem. Both of us put a wedge under the fan assembly to stop the noise. The problem is that it will shake itself loose after about 4 hours and the noise comes back. I'd love to find a permanent fix for it.

    chazzcar - is the clip you are talking baout on the fan itself inside the bottom shelf assembly or are you talking about pushing in on the entire bottom shelf assebly to engage a clip? Did you have to pull out the entire bottom assembly from the insert to get to the clip?
  8. USMC80

    USMC80 Minister of Fire

    Joined:
    Mar 27, 2013
    Messages:
    842
    Loc:
    New Jersey
    haven't had a issue besides being so quiet that i have to make sure it is running (on low that is)

    Clean it out regularly and make sure it is seated all the way back on the clips
  9. chazcarr

    chazcarr Feeling the Heat

    Joined:
    Jan 22, 2012
    Messages:
    341
    Loc:
    Wolcott, CT
    inside the bottom shelf assembly. YOu have to push it on harder than you think, and it needs to be even on both sides. Once you have that it is silent.
  10. danham

    danham Member

    Joined:
    Jan 12, 2012
    Messages:
    88
    Loc:
    Cape Cod, MA
    My Regency will sometimes start rattling. It is always the "tin" surrounding the insert. It takes some juggling to get it into a position where there's enough tension on it (by pushing the insert toward the rear of the fireplace) to prevent rattling. Of course doing this while it's hot isn't going to fly, so sometimes just moving the tin a little with gloves on or putting up with the rattle are the only options. Naturally, it never does it cold [g].

    -dan
  11. MetMan

    MetMan Member

    Joined:
    Sep 1, 2010
    Messages:
    67
    Loc:
    Western New York
    Bumping this thread. My HI300 started rattling a few years ago and has gotten progressively worse. Cleaned out and tightened everything underneath but still gets bad. This year it occurred to me that the problem started after the blower ingested burning embers and was shooting sparks out the exhaust. (Pro tip: turn the blower off when you're moving coals to the front before reloading.)

    Anyway, it also occurred to me that if the plastic squirrel cage fan blades melted in spots, they might be off balance, which could cause a vibration, possibly harmonic. With this in mind I just replaced the blower fan unit in hopes it will cure my problems. I will report back with the results if we ever get any weather suitable for burning!
  12. bholler

    bholler Minister of Fire

    Joined:
    Jan 14, 2014
    Messages:
    1,817
    Loc:
    central pa
    One thing we have found is that sometimes the clips you slide the blower into get bent a bit and if you bend them back down to tighten them up that can fix a rattling issue sometimes. But we have also replaced a few with bad bearings some under warantee some after
  13. velvetfoot

    velvetfoot Minister of Fire

    Joined:
    Dec 5, 2005
    Messages:
    6,640
    Loc:
    Sand Lake, NY
    I love the pro tip. That same thing happened to me with a former insert. Another pro tip: check the rug.

    I shopped around and bought a replacement fan, "just in case". With that in mind, it'll probably never crap out, knock on wood.
  14. bens_igloo

    bens_igloo New Member

    Joined:
    Jan 9, 2014
    Messages:
    58
    Loc:
    Ontario, Canada
    +1 on putting a shim under the blower assembly. Worked like a charm for me.

    First time it happened only my wife was home and she thought aliens were descending down on us !
  15. bens_igloo

    bens_igloo New Member

    Joined:
    Jan 9, 2014
    Messages:
    58
    Loc:
    Ontario, Canada
    Metman, I doubt the plastic fan assembly would melt. Even with a roaring fire, the blower doesn't get hot to the touch. If they're melted I think it would indicate some serious overfiring!
  16. bholler

    bholler Minister of Fire

    Joined:
    Jan 14, 2014
    Messages:
    1,817
    Loc:
    central pa
    He said it pulled a hot coal into the fan so that could melt it..

    We have done that as well i forgot about that one
  17. MetMan

    MetMan Member

    Joined:
    Sep 1, 2010
    Messages:
    67
    Loc:
    Western New York
    Update: Replaced the blower fan (~$105 from Amazon) and the noise issue is gone. The replacement was from Rotom in Canada. A little louder than the original as best as I can recall.

    In my opinion if you're shimming you're treating symptoms, not the problem which is vibration.
  18. velvetfoot

    velvetfoot Minister of Fire

    Joined:
    Dec 5, 2005
    Messages:
    6,640
    Loc:
    Sand Lake, NY
    I have a spare one Rotom on the shelf, just in case.

Share This Page