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Kudos to Mike Holton....

Post in 'The Pellet Mill - Pellet and Multifuel Stoves' started by Tailrace, Dec 7, 2007.

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  1. Tailrace

    Tailrace New Member

    Joined:
    Sep 25, 2007
    Messages:
    123
    Loc:
    Bullville NY
    My Englander was going through a bag of pellets in 12 hours on the lowest settings, and it would make a loud rumbling noise....kinda sounded like a freight train was ready to come through my house. A few others were having the same problems, and I chimed in on the post pretty late at night and asked Mike for help. He called me the very next day and went over each problem and how to fix them. It wasn't ten minutes after I got off the phone with him that I had the problems resolved....now I get about 24 hours out of a bag and no more freight trains :^)
    Thanks Mike, you are an asset to both Englander and this website!

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  2. Xena

    Xena Minister of Fire

    Joined:
    Nov 30, 2005
    Messages:
    2,491
    Loc:
    South Shore MA
    Wtg Mike! I think ESW is headed in a very good direction thanks
    to you. When the time comes I know what my next stove will be!
  3. stoveguy2esw

    stoveguy2esw Minister of Fire

    Joined:
    Nov 14, 2006
    Messages:
    5,960
    Loc:
    madison hgts. va
    ok, im officially blushing... thanks you guys :)
  4. tinkabranc

    tinkabranc Minister of Fire

    Joined:
    Oct 23, 2007
    Messages:
    1,641
    Loc:
    South Coast MA
    Ditto!

    In the spring I will be purchasing a second stove and will be considering Englander
    after I have seen how great you guys are with helping with any and all
    issues that come up.

    WTG!
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