Long time coming -NFI Certified - Finally Done...next.

smwilliamson Posted By smwilliamson, May 7, 2011 at 12:51 AM

Thread Status:
Not open for further replies.
  1. smwilliamson

    smwilliamson
    Minister of Fire 2.
    NULL
    

    Dec 28, 2009
    4,475
    773
    Loc:
    Southcoast, MA
    I am now an NFI Certified Pellet Specialist. I kept meaning to do it. Kept pushing it off because I was too busy. Thank you NFI people for extending my exam date twice. I knew I would get to the test center eventually.
     
  2. webbie

    webbie
    Seasoned Moderator 2.
    NULL
    
    Staff Member

    Nov 17, 2005
    12,190
    1,086
    Loc:
    Western Mass.
    You could probably teach them a thing or three....
     
  3. smwilliamson

    smwilliamson
    Minister of Fire 2.
    NULL
    

    Dec 28, 2009
    4,475
    773
    Loc:
    Southcoast, MA
    I could write better software than they had. Jeez. Run time errors every time I used the WYSIWYG controls...had to TAB through the whole thing using the function keys.


    All in all, I DID learn a few things in preparation. I refreshed my knowledge of R values and K values...something I have never used or had to use except in my own house with an on-demand gas water heater....

    I've had the inkling to make everyone, including my wife become NFI...even to just answer my phones. We'll see, it's easy to be idealistic when it's a slower time of year.

    It's good that there is something of a standard, it should be expanded upon to include a whole bunch of practicum which is by in large missing from our mentor-less society. I'd take it a step further too and get techs use to fixing without replacing...another lost art of mechanics.

    Again...slow time of year...idealistic.
     
  4. Xena

    Xena
    Minister of Fire 2.
    NULL
    

    Nov 30, 2005
    2,494
    92
    Loc:
    South Shore MA
    Nice, congrats!
     
  5. jtakeman

    jtakeman
    Minister of Fire 2.
    NULL
    

    Dec 30, 2008
    13,496
    1,572
    Loc:
    Northwestern CT.
    congrats to you Scott!
     
  6. DAKSY

    DAKSY
    Patriot Guard Rider Moderator 2.
    NULL
    
    Staff Member

    Dec 2, 2008
    6,381
    1,139
    Loc:
    Averill Park, NY, on Burden Lake II...
    Congrats, Scott. Need more NFI certification in
    our world, IMHO.
     
  7. kinsmanstoves

    kinsmanstoves
    Minister of Fire 2.
    NULL
    

    Aug 29, 2007
    3,471
    499
    Loc:
    Ravenna, Ohio 44266
    Welcome aboard.

    Eric
     
  8. Delta-T

    Delta-T
    Minister of Fire 2.
    NULL
    

    Feb 27, 2008
    3,144
    579
    Loc:
    NH
    high five! down low! bump it, blow it up. congrats.
     
  9. SmokeyTheBear

    SmokeyTheBear
    Minister of Fire 2.
    NULL
    

    Nov 10, 2008
    13,363
    1,662
    Loc:
    Standish, ME
    I don't know about the certified part but hanging out on here gets you extra credit on being certifiable ;-).

    Congrats.
     
  10. BrotherBart

    BrotherBart
    Hearth.com LLC Mid-Atlantic Division 2.
    NULL
    
    Staff Member

    Nov 18, 2005
    32,533
    9,712
    Loc:
    Northern Virginia
    Congrats. Showing that you are dedicated to what you do is a good thing and hopefully your potential customers see that.
     
  11. smwilliamson

    smwilliamson
    Minister of Fire 2.
    NULL
    

    Dec 28, 2009
    4,475
    773
    Loc:
    Southcoast, MA
    Truthfully, I don't think customers care much. Many are just surprised you answer your phone or return a call back. Doubly surprised when you ACTUALLY show up AND you are on time. Polish that of with some great conversation, education and a problems solved without a call back. Certification? I have never been asked by a customer.

    I did it because as my company grows, at some point, I may have to stand down an attack on my credibility. That kind of weird stuff surfaces from time to time...like a bad review somewhere on the net from a competitor or the more common: someone that I need to but something from (manufacturer) and they want something more than whatever, which happens more and more as I attempt to gain credibility in a market that promotes exclusivity of parts amongst brands to insure market share. >:-(

    Not that NFI seals the deal, it doesn't...but sooner or later they will run out of excuses of why they cannot endorse my company as a credible solution to the 15 reasons folks seek service elsewhere than a dealer.

    If someone were to ask me for a job and they were NFI...well, I'd be somewhat considerate. Very much so. So it's an industry thing. The secret handshake perhaps.
     
  12. begreen

    begreen
    Mooderator 2.
    NULL
    
    Staff Member

    Nov 18, 2005
    61,294
    7,812
    Loc:
    South Puget Sound, WA
    Congrats Scott. Stay focused on the customer. The rest is just noise.
     
  13. smwilliamson

    smwilliamson
    Minister of Fire 2.
    NULL
    

    Dec 28, 2009
    4,475
    773
    Loc:
    Southcoast, MA
    Always. Customers give me money; everyone else is just offering creative ways to spend it. I get it.
     
Thread Status:
Not open for further replies.

Share This Page