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Long time coming -NFI Certified - Finally Done...next.

Post in 'The Pellet Mill - Pellet and Multifuel Stoves' started by smwilliamson, May 7, 2011.

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  1. smwilliamson

    smwilliamson Minister of Fire

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    I am now an NFI Certified Pellet Specialist. I kept meaning to do it. Kept pushing it off because I was too busy. Thank you NFI people for extending my exam date twice. I knew I would get to the test center eventually.

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  2. webbie

    webbie Seasoned Moderator Staff Member

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    You could probably teach them a thing or three....
  3. smwilliamson

    smwilliamson Minister of Fire

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    I could write better software than they had. Jeez. Run time errors every time I used the WYSIWYG controls...had to TAB through the whole thing using the function keys.


    All in all, I DID learn a few things in preparation. I refreshed my knowledge of R values and K values...something I have never used or had to use except in my own house with an on-demand gas water heater....

    I've had the inkling to make everyone, including my wife become NFI...even to just answer my phones. We'll see, it's easy to be idealistic when it's a slower time of year.

    It's good that there is something of a standard, it should be expanded upon to include a whole bunch of practicum which is by in large missing from our mentor-less society. I'd take it a step further too and get techs use to fixing without replacing...another lost art of mechanics.

    Again...slow time of year...idealistic.
  4. Xena

    Xena Minister of Fire

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    Nice, congrats!
  5. jtakeman

    jtakeman Minister of Fire

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    congrats to you Scott!
  6. DAKSY

    DAKSY Patriot Guard Rider Staff Member

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    Congrats, Scott. Need more NFI certification in
    our world, IMHO.
  7. kinsmanstoves

    kinsmanstoves Minister of Fire

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    Kinsman, Oh 44428 Brookfield, Oh 44403
    Welcome aboard.

    Eric
  8. Delta-T

    Delta-T Minister of Fire

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    high five! down low! bump it, blow it up. congrats.
  9. Wood Heat Stoves

    Wood Heat Stoves Minister of Fire

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  10. SmokeyTheBear

    SmokeyTheBear Minister of Fire

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    I don't know about the certified part but hanging out on here gets you extra credit on being certifiable ;-).

    Congrats.
  11. BrotherBart

    BrotherBart Hearth.com LLC Mid-Atlantic Division Staff Member

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    Congrats. Showing that you are dedicated to what you do is a good thing and hopefully your potential customers see that.
  12. smwilliamson

    smwilliamson Minister of Fire

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    Truthfully, I don't think customers care much. Many are just surprised you answer your phone or return a call back. Doubly surprised when you ACTUALLY show up AND you are on time. Polish that of with some great conversation, education and a problems solved without a call back. Certification? I have never been asked by a customer.

    I did it because as my company grows, at some point, I may have to stand down an attack on my credibility. That kind of weird stuff surfaces from time to time...like a bad review somewhere on the net from a competitor or the more common: someone that I need to but something from (manufacturer) and they want something more than whatever, which happens more and more as I attempt to gain credibility in a market that promotes exclusivity of parts amongst brands to insure market share. >:-(

    Not that NFI seals the deal, it doesn't...but sooner or later they will run out of excuses of why they cannot endorse my company as a credible solution to the 15 reasons folks seek service elsewhere than a dealer.

    If someone were to ask me for a job and they were NFI...well, I'd be somewhat considerate. Very much so. So it's an industry thing. The secret handshake perhaps.
  13. begreen

    begreen Mooderator Staff Member

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    Congrats Scott. Stay focused on the customer. The rest is just noise.
  14. smwilliamson

    smwilliamson Minister of Fire

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    Always. Customers give me money; everyone else is just offering creative ways to spend it. I get it.
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