Hi: Got caught in the Harmon debacle and decided on going with the Enviro Empress instead, it will be installed as soon as I have the hearth ready and I am interested in any input/review from current owners.
Thanks
Thanks
beninsykesvillemd said:I just got my Empress FPI installed. Does the flame stay up while the pellets are thrown into the burn pot? Mine seems to die when the pellets are "thrown" in the burn pot. Is this supposed to happen? Thanks for any help.
beninsykesvillemd said:It is rare to see the flame as pictured in their brochure. Most times I get low flame or just smoldering pellets in the burn pot. I have tried to control the air by moving the slider but does not help.
beninsykesvillemd said:Thanks, I will try that. I have the FPI and it has slider with + and - on it for air. I am guessing that in means less air and slowly increase the air and adjust.
We use essential cookies to make this site work, and optional cookies to enhance your experience.