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M55 insert motherboard replacement

Post in 'The Pellet Mill - Pellet and Multifuel Stoves' started by Cleetussnow, Feb 15, 2013.

  1. Cleetussnow

    Cleetussnow Member

    Joined:
    Oct 3, 2012
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    Loc:
    Westchester, ny
    Hi all

    I need to replace the motherboard and daughter board for my m55. I think this would not be difficult. My dealer will do the waranty work, but schedules aren't matching up. In the meantime, I am burning oil and it is costing me big bucks. I can just go get the parts monday.

    Easy to do or are there major obstacles?

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  2. heat seeker

    heat seeker Minister of Fire

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    I'm not familiar with your stove, but I don't think replacing the boards would be too difficult. Just pay attention to static discharge, and be very careful with the connectors. This is assuming that the dealer doesn't have to do any programming or tweaking of the control board. You can ask the dealer about that. I'm kind of surprised that he'd let you do the work, but maybe he's so busy it's okay with him.
  3. JHASS

    JHASS Member

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    Jersey Pines
    Not hard, just take alot of pictures of it before you remove it so you have a reference for
    where to attach the wires.
    roadrunnermoore likes this.
  4. lbcynya

    lbcynya Feeling the Heat

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    W Michigan
    +1 Grounding strap from you to the stove is ideal.
  5. imacman

    imacman Guest

    I'd be concerned about doing "warranty work" that a dealer normally does. If something doesn't work right after you're done, is the dealer going to come back & say YOU did something wrong???

    I'd have to get the dealer to sign a statement saying he is allowing this, and you will not be held accountable if something goes wrong.

    But hey, that's just me.
    libirm and roadrunnermoore like this.
  6. Cleetussnow

    Cleetussnow Member

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    Loc:
    Westchester, ny
    That makes sense actually. Maybe worth it to wait to make sure I don't get hit with more repairs and expenses.

    But I don't particularly care for my dealer I can tell you that.
  7. Cleetussnow

    Cleetussnow Member

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    Loc:
    Westchester, ny
    Just to update...

    The dealer tells me the manufacturer is back ordered on the part. Cannot get one, may take another cope of days. The dealer cannot give me a time frame for delivery or for service. For this reason.

    The stove is under warranty.

    Now the rub is, I had no problem finding all the parts online, and I can have them here this week, on Wednesday. It would take me about 20 minutes to install these parts, and be back up and running.

    Oil heat is costing me 150 to 200 per week. Each day on oil costs me money.

    Since the dealers time frame seems to be indefinite, I am having a tough time waiting for the manufacturer to locate and send parts.

    As far as the warranty, thus far, it does not seem to be worth much. They may eventually fix the stove, but I may be into a grand on heating oil, if not much more.

    Again, there is no timeframe from the dealer or manufacturer to get parts.

    Should I just order the parts and get this done or continue to be run around my dealer and manufacturer? Leaning toward the former.
  8. vinny11950

    vinny11950 Minister of Fire

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    don't order them if you can get them under warranty.

    become a pain in the ass and find out the distributor who supplies the dealer. call them up and tell them this is unacceptable. if they can't help you contact the manufacturer. they might be able to put you in touch with another distributor and ask them to help you just to have you stop pestering them.

    the squeaky wheel gets the grease.
  9. heat seeker

    heat seeker Minister of Fire

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    Or - you could buy your own parts, and use them until the factory parts arrive. Put the defective parts back in the stove so the dealer replaces them with the new ones. You now have spare parts. It does cost money, but the money you save on oil will offset part of that (if not all), and you have your spares. Nothing dishonest or shady about it, either. And you'll be toasty warm in the meantime.
  10. flynfrfun

    flynfrfun Minister of Fire

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    x2!
  11. Eatonpcat

    Eatonpcat Minister of Fire

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    I would find out who the local rep for Regency is and try to contact him!! Your dealer should be able to give you his info. Sounds like your dealer needs a good kick in the a$$!!
  12. Cleetussnow

    Cleetussnow Member

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    Loc:
    Westchester, ny
    Am leaning toward just ordering the parts, and installing myself.

    I realize the dealer and the manufacturer has no incentive to hurry up and fix my stove. I already bought it, so anything else is just an expense. I think the dealer will prioritize all paying service calls until they get to mine in April or whatever. I am an inconvenience. I am not buying another stove soon, and they don't make money on the pellets I buy elsewhere, so who cares?

    Got to take care of myself.
  13. heat seeker

    heat seeker Minister of Fire

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    That's why I like my idea - I get up and running right away, but the dealer/factory still have to come through (eventually), and I end up with a spare. Much easier on my nerves, too. I snicker when sales droids talk about warranties. Most of them aren't worth the paper they're written on. When you find a good dealer, support him!
    SmokeyTheBear likes this.

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