Napoleon NPI45 - Not feeding pellets (high limit failure)

[Gopher69]

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Napoleon NPI45 - Not feeding pellets - Mystery Solved !

I was able to remove my auger motor today, from my Napolean NPI45. Acutally, I was srprised how easy it was to remove from the stove. Only one cotter pin couples the motor to the auger. The motor is not attached to the stove frame in any way, go figure !

Once the motor was out of stove, I then connected the auger motor terminals to a test cable,
I made from lamp-cord and wall-plug. Plugged into wall outlet, NO rotation from auger shaft at all !
I did hear some humming noise from inside auger motor, and also felt some vibrations from mototr shaft and housing, but NO rotation. That said I assume my auger motor is toast, and the gears are either broken or bound-up inside the housing. Either way, looks like I'm going to be buying a new auger motor.

This said I've been doing some research for a supplier of auger motor and other pellet stove parts.
I found Gleason-Avery site, but cannot identify my motor, also all their motors are listed as having 1.1 RPM,
and the label on my auger motor specifica indicates 1 RPM. Not sure if the difference would create a problem?
http://www.gleasonavery.com/catalog/pellet-corn-stove-motors.html

I did find a Ebay reseller Optimum Air Conditioners and Heating Systems here:
http://optimumairconditioners.com/?key=new-new-napoleon
Their location is listed as Titusville, PA.

If you go to their Ebay site it wil bring you here:
http://www.ebay.com/itm/NAPOLEON-PE...-QUIET-o-/121254591983?_trksid=p2054897.l4275
They promise as follows:
- Motors made in USA? (Could be Avery Gleason reseller?)
- Has a 99% approval rating
- 60 day return policy
- 1 year warranty

Has anyone done business with this company or Ebay reseller?

Thanks to everyone for all their feedback on this Froum, but especially to 'SmokeyTheBear' !

Gopher69

 

[SmokeyTheBear]

I ordered a 1 RPM Gleason Avery from these folks http://www.amazon.com/gp/aag/detail...DKIKX0DER&seller=A35UO8G1Y5J0RU#aag_legalInfo

They sell both CW and CCW auger motors on Amazon and other places they were fast in getting the unit to me and are highly thought of by some folks on here and other places.

They can be found here http://pellethead.com/ my unit was shipped from their Dale Wisconsin location.

 

[Gopher69]

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Napoleon NPI45 - Not feeding pellets
I finally got to remove and test the auger motor to my Napolean NPI45.
Removal of the auger motor was actually easy, only one cotter-type pin couples the motor to the auger.
The motor is not attached to the stove frame in any manner, go figure ?
I made a test cord, out of a length of lamp cord. I connected alligator clips to one end of the cord,
and the other end a normal outlet plug.
Once the auger motor was removed from the stove, all I had to do was attach the test-cord alligator clips
to the motor terminal leads, and plug the tester into the wall outlet. EASY !
Results......
I did hear some humming noise from inside auger motor, and also felt some vibrations from mototr shaft and
housing, but NO rotation. That said I assume my auger motor is toast, and the gears are eith broken or
bound-up inside the housing. Either way, looks like I'm going to be buying a new auger motor.
This said I've been doing some research for auger motor parts.
I found Gleason-Avery site, but cannot identify my motor, also all their motors are listed as having 1.1
RPM, and the label on my auger motor specifica indicates 1 RPM. Not sure if the difference would create a
problem?
Gleason-Avery site:
http://www.gleasonavery.com/catalog/pellet-corn-stove-motors.html
I did find a EBay reseller 'Optimum Air Conditioners and Heating Systems' here:
http://optimumairconditioners.com/?key=new-new-napoleon
Their location is listed as Titusville, PA.

If you go to their Ebay site it will bring you here:
http://www.ebay.com/itm/NAPOLEON-PE...-QUIET-o-/121254591983?_trksid=p2054897.l4275
They promise as follows:
- Motors made in USA? (Could be Avery Gleason reseller?)
- Has a 99% approval rating
- 60 day return policy
- 1 year warranty
Has anyone done business with this company or Ebay reseller?
Thanks to everyone for all their feedback on this Froum, but especially to 'SmokeyTheBear' !
Gopher69

 

[Gopher69]

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Purchased a brand new Gleason-Avery Auger from 'Pellet Parts Plus' on Ebay here:
http://www.ebay.ca/usr/pellet_parts_now?_trksid=p2047675.l2559
They have a 100% money back 60 day return policy. Auger warranty for 1 year ! Great service.

Anyway, I removed the old auger myself, and installed the new one, took about 1 hour.
Stove up and running fine again !

Gleason-Avery must have changed the auger design because it seems to be running smoother and much more quite.
Either that, or the old auger was just noisy before it died.

Thanks again SmokeyTheBear for all your help, and that of others on this Forum.
Everyone, has provided this pellet stove newbie with a wealth of information.

Keep up the great dialogue !

Gopher69