new stove acting up help!

[Robert_Nestle@hotmail]

I'm having a problem with my brand new Ashley 5660 burning out. Installed it ran fine for a few days now it keeps burning out. And when it is running has a crappy flame and puts out not much heat at all. Only thing i did from when it was running fine tell it started acting up is vacuum out the ash. help!

 

[Robert_Nestle@hotmail]

it was throwing E3 codes after shutting down but now not even doing that. It just shuts down and burns out.

 

[TimfromMA]

Sounds like something isn't closed all the way and tripping the vacuum switch.

 

[Robert_Nestle@hotmail]

ajusted latches on door. They are so tight that if i do any more feel like i will bend the latches trying to get them closed. And the bottem ash pan is all closed up snug. And i have not even opend it yet.

 

[Robert_Nestle@hotmail]

when i get home i will try to get a video of what its doing and post it.

 

[Dpopps]

Did you get this stove at tsc?

 

[Mealie38]

I'm having a problem with my brand new Ashley 5660 burning out. Installed it ran fine for a few days now it keeps burning out. And when it is running has a crappy flame and puts out not much heat at all. Only thing i did from when it was running fine tell it started acting up is vacuum out the ash. help!

 

[Mealie38]

There`s an air intake pipe inside stove,try adjusting butterfly on it,they come from factory fully open.

 

[Robert_Nestle@hotmail]

yes at tsc DPopps

 

[Robert_Nestle@hotmail]

and played with that last night did not help at all

 

[Dpopps]

I was looking at them the other day. maybe I should cross them off my list? I also could not find the manufactures website for the specs on them? They did look really nice in the store.

 

[Mealie38]

Did you take the burn pot out? First time I cleaned my Ashley 5660 it started running crappy.
I noticed the rope gasket on the burn pot was hanging down and wasn't sealing correctly.Had to reseal it.

 

[Robert_Nestle@hotmail]

i will let u know if it was my fault or stoves once i figure out whats going on

 

[Robert_Nestle@hotmail]

yes but not tell after it started acting up

 

[Dpopps]

Have you had time to try anything?

 

[Robert_Nestle@hotmail]

Think i got it figured out. I did not have exhauste pipe from pellet stove sealed up good. So was sucking air in and messing up the exhauste flow. We will see if its still running when i get home from work. Hope thats all the problem was.

 

[Robert_Nestle@hotmail]

well it burned for about four hours and then shut down and displayed a E3 error. Any one know why that could be?

 

[Robert_Nestle@hotmail]

Didn't think tractor supply would do anything for me. Just figured they would just tell me to contact manufacturer. And i have not really done any bush remedies as you call them. I only thing i have done is sealed up exhauste better with high temp silicone like your supposed to any way when you install it.

 

[Robert_Nestle@hotmail]

So far i think it has just been my rookie installation mistakes that has been the problem. I feel like no one now days will do anything for you if they are not the ones who installed it. They always make you call the manufacturers.

 

[Robert_Nestle@hotmail]

And i have been working ten hour days. So i have not been home with the stove during business hours to call them to trouble shoot it.

 

[pell it]

well it burned for about four hours and then shut down and displayed a E3 error. Any one know why that could be?

What does the owners manual say for the E3 code? My US Stove 5660 manual is different than the Ashley one. Is it proof of fire?

 

[Robert_Nestle@hotmail]

Thats another thing i need to ask manufacturer about. My manual that came with it is for last year's model (i know because my boss has it) and this years model has a new digital thermostat and read out. So it dose not tell me what a E3 error is.

 

[Mealie38]

Thats another thing i need to ask manufacturer about. My manual that came with it is for last year's model (i know because my boss has it) and this years model has a new digital thermostat and read out. So it dose not tell me what a E3 error is.

 

[Mealie38]

I have the same exact stove.Hope the pdf opens for the error codes.

 

[Robert_Nestle@hotmail]

Ok cool thanks for the help!