NewHorizons Great guy to deal with

[shoeboxlen]

My controller on my eko 25 decided to go belly up on me last night. So I decided to give new horizons a call as I bought my door gasket from him and he was great with that transaction. So I emailed and called him up and he helped me troubleshoot the issue I was having as well so i could come to the proper solution not just a quick sale for him. I cant thank him enough. Since I am still heating my home with my boiler right now he is sending out my new controller right away so i can get my boiler back up and running. Deffinitly the best customer service I have run accross in a very long time! thanks again Zenon for your help. his sites are www.newhorizoncorp.com
www.biomass-heat.com
www.newhorizonstore.com

Len M

 

[ewdudley]

My controller on my eko 25 decided to go belly up on me last night.

Was that an RK-2001UA controller?

--ewd

 

[Singed Eyebrows]

I've also had great customer service from Zenon, including help with a boiler he didn't even sell me, Randy

 

[woodsmaster]

They shipped my boiler very promptly.

 

[trehugr]

I have also had a good experience with Zenon