I am renting a house, just under 2000sq ft that I have had since May. When I moved in they had a wood stove installed, ended up removing that and buying the USSC 6041tp off of craigslist and having it installed. Living in upstate ny it is starting to be rather chilly at night, 10 or so lol. I have been using it for a few weeks and initially found the auto settings did not work well at all and the manual settings were much better. Last week though I came home from work to the auger not feeding any pellets in at all. I took the sides off and found a rubber piece in the bottom of the stove, shaped like an X. (Have picture, unsure if I attached or not) and when watching the auger and auger motor, they are not lined up causing the auger motor to "pop" back when it is circling the auger. I also noticed that it looks like there may be a pin that is supposed to hold something somewhere. I apologize for the lack of professional wording, this is a whole new world for me and since the landlords reside in Fl and are not helpful at all, I am looking for assistance.
