Osburn 2400 wood insert baffle warped

Post in 'The Hearth Room - Wood Stoves and Fireplaces' started by Gary Briggs, Sep 16, 2012.

  1. etiger2007

    etiger2007
    Expand Collapse
    Minister of Fire

    Joined:
    Feb 8, 2012
    Messages:
    1,251
    Likes Received:
    457
    Loc:
    Clio Michigan
    X1 My manual says 825 is considered an overfire
     
    Collapse Signature Expand Signature

    Helpful Sponsor Ads!





  2. etiger2007

    etiger2007
    Expand Collapse
    Minister of Fire

    Joined:
    Feb 8, 2012
    Messages:
    1,251
    Likes Received:
    457
    Loc:
    Clio Michigan
    My old insert must have been like yours, stove top, then air gap for the blower, then actual stove top, pain in the arse to get that reading.
     
    Collapse Signature Expand Signature
  3. velvetfoot

    velvetfoot
    Expand Collapse
    Minister of Fire

    Joined:
    Dec 5, 2005
    Messages:
    8,630
    Likes Received:
    603
    Loc:
    Sand Lake, NY
    yup
     
    Collapse Signature Expand Signature
  4. dafattkidd

    dafattkidd
    Expand Collapse
    Minister of Fire

    Joined:
    Dec 11, 2007
    Messages:
    1,679
    Likes Received:
    317
    Loc:
    Long Island
    My old Napoleon 1101 was the same way. I put the thermometer on the door.
     
    Collapse Signature Expand Signature
  5. etiger2007

    etiger2007
    Expand Collapse
    Minister of Fire

    Joined:
    Feb 8, 2012
    Messages:
    1,251
    Likes Received:
    457
    Loc:
    Clio Michigan
    Me to. Ill be burning that Osburn tonight fatkid gonna be 30 tonight. Im going to try an all nighter.
     
    Collapse Signature Expand Signature
    gd9704 likes this.
  6. dafattkidd

    dafattkidd
    Expand Collapse
    Minister of Fire

    Joined:
    Dec 11, 2007
    Messages:
    1,679
    Likes Received:
    317
    Loc:
    Long Island
    Nice. Let us know how it goes.
     
    Collapse Signature Expand Signature
  7. Gary Briggs

    Gary Briggs
    Expand Collapse
    New Member

    Joined:
    Sep 16, 2012
    Messages:
    9
    Likes Received:
    1
    Loc:
    Oakland County, Michigan
    First of all I would like to thank FyreBug for his help in getting this claim processed. I had the new parts installed by the company that put in the two inserts. They told me they were not covered under warranty. Bill was $ 800.00 +
    FyreBug gave me the direct contact for SBI which is where the parts for my insert came from. The firebrick were replaced with 2 c baffles on the top which is how the new Osburn inserts are being built. SBI processed a claim through the installing dealer
    after I forwarded the claim number to them. It took about 2 months, but I received a check for $ 500.00 + from the installing dealer after they received a check from SBI. I will make sure I come back to this site in the future if I need any more help or have questions with these inserts. I am checking the temperatures carefully and don't expect to have problems in the future.
    Thanks again FyreBug!! and everyone that responded to my posts.
     

    Attached Files:

    dafattkidd likes this.
  8. dafattkidd

    dafattkidd
    Expand Collapse
    Minister of Fire

    Joined:
    Dec 11, 2007
    Messages:
    1,679
    Likes Received:
    317
    Loc:
    Long Island
    Fyrebug's a good dude.
     
    Collapse Signature Expand Signature
    Gary Briggs likes this.
  9. Gary Briggs

    Gary Briggs
    Expand Collapse
    New Member

    Joined:
    Sep 16, 2012
    Messages:
    9
    Likes Received:
    1
    Loc:
    Oakland County, Michigan
    I will second that! If I hadn't spent a half hour on the internet I would be $ 500.00 poorer right now.
    The distributor that I purchased my inserts from ( I had 2 installed ) seemed surprised that I was able to file a claim.
    I flat out asked them if they had tried and they started to stutterrrrrrrrrrrrrrrrrr.......
    I give full credit to FyreBug in helping me with this. THANKS!
     
  10. laynes69

    laynes69
    Expand Collapse
    Minister of Fire

    Joined:
    Oct 2, 2006
    Messages:
    2,158
    Likes Received:
    169
    Loc:
    Ashland OH
    I have nothing but good things to say about Fyrebug, or SBI at that. A very good company that stands behind their products. They were #1 when we needed help with our furnace. Glad things worked out!
     
    Collapse Signature Expand Signature
    Gary Briggs likes this.
  11. Swedishchef

    Swedishchef
    Expand Collapse
    Minister of Fire

    Joined:
    Jan 17, 2010
    Messages:
    3,155
    Likes Received:
    668
    Loc:
    Quebec, Canada
    +1!! Very good company and great customer service. They back up their products!@ Fyrebug is a good dood indeed!

    Glad to hear all worked out!
     
    Collapse Signature Expand Signature
    Gary Briggs likes this.
  12. Gary Briggs

    Gary Briggs
    Expand Collapse
    New Member

    Joined:
    Sep 16, 2012
    Messages:
    9
    Likes Received:
    1
    Loc:
    Oakland County, Michigan
    Yes, I am impressed. Attached is a couple of before and after pictures so everyone can see the new configuration. Thanks!
     

    Attached Files:

  13. mellow

    mellow
    Expand Collapse
    Resident Stove Connoisseur

    Joined:
    Jan 19, 2008
    Messages:
    4,367
    Likes Received:
    582
    Loc:
    Salisbury, MD
    I would stick a metal bar between those baffles or put a ceramic blanket on top of them, they tend to leak when you have two of them like that. Fyrebug might be able to say yes or no to this.
     
    Collapse Signature Expand Signature
  14. Swedishchef

    Swedishchef
    Expand Collapse
    Minister of Fire

    Joined:
    Jan 17, 2010
    Messages:
    3,155
    Likes Received:
    668
    Loc:
    Quebec, Canada
    I had issues with my stove 3 years ago. In the end, they picked it up, tested it and agreed there was an issue. They then sent me a brand new one. They have my support for life. It's great having Fyrebug on this site, it allows us to provide feedback directly to someone who can make a difference.

    Andrew
     
    Collapse Signature Expand Signature
    Gary Briggs likes this.
  15. FyreBug

    FyreBug
    Expand Collapse
    Minister of Fire

    Joined:
    Oct 6, 2010
    Messages:
    771
    Likes Received:
    145
    Loc:
    Kitchener, Ontario
    Guys, enough I'm blushing ;em

    On the ceramic blanket question... never a bad idea and it's cheap. We use them ourselves on all our stoves and inserts.

    All the best for 2013 and keep warm!
     
    Collapse Signature Expand Signature
  16. Gary Briggs

    Gary Briggs
    Expand Collapse
    New Member

    Joined:
    Sep 16, 2012
    Messages:
    9
    Likes Received:
    1
    Loc:
    Oakland County, Michigan
    FyreBug you were able to give me the information needed to file a claim and be reimbursed for out of pocket expenses for this repair. The Osburn distributor told me the parts were not covered under my warranty.
    My warranty said otherwise that's why I searched out for more information. $ 500.00 in savings is not small change! I GIVE CREDIT WHERE CREDIT IS DUE! HAPPY NEW YEAR EVERYONE
     
  17. Swedishchef

    Swedishchef
    Expand Collapse
    Minister of Fire

    Joined:
    Jan 17, 2010
    Messages:
    3,155
    Likes Received:
    668
    Loc:
    Quebec, Canada
    +1!

    Happy New Year to all indeed!
     
    Collapse Signature Expand Signature
  18. Gary Briggs

    Gary Briggs
    Expand Collapse
    New Member

    Joined:
    Sep 16, 2012
    Messages:
    9
    Likes Received:
    1
    Loc:
    Oakland County, Michigan
    FyreBug,
    On the ceramic blanket or bar. Which do you recommend? Can I use a T iron like I use when I build a hearth over a basement or is the blanket the better way to go?
    Is there a specific part number for the 2400 blanket?
    Below is the insert keeping us warm................Thanks!
     

    Attached Files:

  19. burnunit

    burnunit
    Expand Collapse
    Member

    Joined:
    Dec 13, 2007
    Messages:
    12
    Likes Received:
    0
    Loc:
    East LI NY
    I am in the same boat with my osburn 2400.
    Sent a message to Fyrebug to see if he could help me out.
    If anyone has any other info on the warranty process please let me know.
    Thanks
     
    Collapse Signature Expand Signature
  20. BrotherBart

    BrotherBart
    Expand Collapse
    Hearth.com LLC Mid-Atlantic Division
    Staff Member

    Joined:
    Nov 18, 2005
    Messages:
    32,179
    Likes Received:
    9,463
    Loc:
    Northern Virginia
    Last I heard Fyrebug got a new job out of the wood stove business many months ago.
     
    Collapse Signature Expand Signature
  21. Swedishchef

    Swedishchef
    Expand Collapse
    Minister of Fire

    Joined:
    Jan 17, 2010
    Messages:
    3,155
    Likes Received:
    668
    Loc:
    Quebec, Canada
    He is out of the woodstove business indeed. Try calling SBI to see what they say...

    Let us know how you make out.

    Andrew
     
    Collapse Signature Expand Signature

Share This Page

Entire Site copyright © 1995-2016 - email to webinfo@hearth.com
Hearth.com and HearthNet are property and trademarks of Hearth.com LLC Advertising Information