Okay I have a question. I started buning Turman pellets in my Harman XXV. The only other Pellets I've used has been NEWP. Those created a ton of soft fluffy like ash at the edge of the burn pot. Now burning the Turmans I'm getting hard black chunks that don't seem to easily be pushed in to the the ash pan it seems like fresh pellets fall on top of the hard chunks and build up like a wall. My question is does that sound normal for those pellets are those chunks Clingers. What I have been doing is when I see it happening I use the scraping tool to break up the bottom wall.