Profile 30 pellet stove

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Jumpin

New Member
Nov 17, 2010
1
Langhorne pa
I have just purchased home with whitfield Profile 30 stove looks to be about 5yrs old. I have been having several problems and would like to ask some questions.
When I first light the stove the flame compartment fills completely with smoke and sometimes it will puff and send smoke into the room when the flame starts.

it also seems to overfill the pot and I end up with pellets in the side pockets.

On low setting I get a pretty large flame almost all the way to the top of the stove.



I have had it cleaned and have repleaced the gasket around the door. They charged me about $70 to replace it could they have used the wrong size I see the profile 30 has a specific size and it looks like to just buy it would be over $70 bucks. any help would be apprecieated.
 
this thread would be better answered in the pellet mill and corn crib forum.
 
Jumpin said:
I have just purchased home with whitfield Profile 30 stove looks to be about 5yrs old. I have been having several problems and would like to ask some questions.
When I first light the stove the flame compartment fills completely with smoke and sometimes it will puff and send smoke into the room when the flame starts.

it also seems to overfill the pot and I end up with pellets in the side pockets.

On low setting I get a pretty large flame almost all the way to the top of the stove.

I have had it cleaned and have repleaced the gasket around the door.........

First of all, welcome to the forum....lot's of helpful people & info to be found here.

As for your "new" used stove, is this your 1st time using a pellet stove? Did you watch the person when they cleaned the stove? Did they take all the blowers out and clean them? Did they clean out any hidden ash traps? Do you have the owners manual?

The reason I ask is that the symptoms you have are "classic" dirty stove syndrome"....lack of burn air to keep the pellets burning properly and not allow any pellet buildup in the burn pot. As for the smoke prior to flame, that is pretty much the norm for pellet stoves...they all smoke a lot just prior to flame.

BTW, here is the very first listing in the owners manual under "Troubleshooting:

1. Fire burns with a lazy orange fl ame. Pellets build up
in the grate
and there is excessive glass soot that is diffi -
cult to remove (Ash and soot are a product of combustion
with any wood products, so some build-up on the glass
is normal).

Solution:

A) There is insufficient combustion air. A1) Lack of maintenance (clean UltraGrate™,
clean-out ports, exhaust fl ow passages, venting
system, exhaust blower intake, etc.
• Remove any clinkers or ash from the bottom of the
UltraGrate that might be obstructing the primary
air holes.
• Check that the heat exchange tubes are not coated
with ash.
• Clean internal exhaust ducts.
• Check gasket seal around the door. Use a thin
strip of paper, 1 in. wide. Open the door and close
it on the paper strip. A slight friction should be
felt when the paper strip is pulled. Repeat this
process at various locations around the door
gasket. Replace the door gasket if necessary.
• Check for blockage in the air inlet tube or exhaust
pipe. Clean as Necessary.
• Inspect glass seal to ensure that it is in good
condition and is properly seated to the door.
A2) Fuel trim may need to be adjusted down for
faster feeding fuels.
A3) Change to a better grade of fuel if necessary.
Check that the damper has been opened enough
for the amount of fuel fed.
A4) Have Your Authorized Lennox Hearth Products
dealer check your exhaust blower for proper
operation.
A5) The venting system design is too restrictive
(call your authorized Lennox Hearth Products
Technician to evaluate how the installation can be
corrected to satisfy the exhaust fl ow requirements
of the appliance).
 
Jumpin said:
I have just purchased home with whitfield Profile 30 stove looks to be about 5yrs old. I have been having several problems and would like to ask some questions.
When I first light the stove the flame compartment fills completely with smoke and sometimes it will puff and send smoke into the room when the flame starts.

it also seems to overfill the pot and I end up with pellets in the side pockets.

On low setting I get a pretty large flame almost all the way to the top of the stove.



I have had it cleaned and have repleaced the gasket around the door. They charged me about $70 to replace it could they have used the wrong size I see the profile 30 has a specific size and it looks like to just buy it would be over $70 bucks. any help would be apprecieated.

as likely to be a worn combustion blower gasket as a door gasket in this case
pm me for a copy of the svc book, include email and model..

the pro 30 uses a special density rope, might get lucky with generic stuff though it takes a bit of skill to get it perfect using any gasketing

pretest gasket in door frame before glueing is my advise-a gasket video is on our site if you need more tips

also, your model has adjustments to door on hinge side and latch side....dont overtighten(can break glass)

dave
 
I've had similar issues on my Profile 20. Best cures I have found are a thorough cleaning and after 4 years with the stove I am still finding new and interesting corners. Be sure to clean the Proof of Fire lens. this seems to have fixed alot of my overfilling issues. Get a pipe cleaning brush and get the chimney good and cleaned out too. Found a mess on the outgoing pipe right behind the exhaust blower. my ash build up in the corners has gone down drastically since i removed that blockage. The igniter might be going also if the pellets are still piling up and not lighting up.
 
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