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Regency GC60 Update

Post in 'The Pellet Mill - Pellet and Multifuel Stoves' started by Brokenwing, Nov 13, 2012.

  1. Brokenwing

    Brokenwing Feeling the Heat

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    Well from past threads many of you have know about all the problems I have had with smoke smell. After Selkirk replaced the pipe under warranty I thought I was good to go. I fired up the stove and it still smelled, but not as bad. Found a loose bolt on the exhaust flange. Fast forward yesterday the dealer shows up, fires up the stove, wind changes directions and smoke starts pouring in from the stove adapter. Not the part that attaches to the stove, but the outer band that is open. He said that should not happen fills it with rope gasket material, but I can still smell a faint smell. He said the only thing to do at this point is take the pipe out and replace it with simpson duravent. Were talking another 500 dollars, which I do not want to spend. I taped the hell out of the pipe last night, so I will see what happens I guess. I thought selkirk was good pipe, apparently not. This is beyond frusturaiting. I have alot of money tied up in this investment.

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  2. SmokeyTheBear

    SmokeyTheBear Minister of Fire

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    If that smoke is coming out between the pipes on the stove adapter, then the adapter is faulty (missing or damaged seals), the venting attached to the adapter was installed incorrectly (used too long a screw and pierced what they shouldn't have even been able to reach), in addition to stuffing some gasket in there it might have been better to stuff some silicone in after the gasket or even coating the gasket with silicone before shoving it in there.

    You might also have it coming out another place.
  3. Brokenwing

    Brokenwing Feeling the Heat

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    Thanks smokey. I have done alot of thinking about this, and I think if the issue can not be resolved, its such a nice stove but Im going to sell it and walk away. This has been a ongoing battle with the dealer here 3 times, and the only other option is to replace the pipe. I can not see spending that kind of money with the possibility of the same problem. The dealer that was here on Monday said everything is working fine. I ran it today, but this evening one of my family members was coughing her tail off, and when I went down stairs it hit me like a ton of bricks. The dealer saying nothing is wrong is full of chit. I have siliconed every piece of that vent, and then foil taped it to no avail. I have had it up to here with it.
  4. DexterDay

    DexterDay Guest

    Sorry about your situation :(
  5. kykel

    kykel Feeling the Heat

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    you should fill the space between the inner and outer walls with high temp silicone. this is what i did and i have duravent.I had smoke smell and glad I didnt give up. you have a great stove.Hope you can get it resolved
  6. SmokeyTheBear

    SmokeyTheBear Minister of Fire

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    I'm a persistent SOB who's wife has asthma, so I open the stove up to clean it once a week when she is out of the house.

    I can relate to your situation, but I'd send the sufferers out shopping for a day while I took that installer over the coals until the smoke smell stops.

    One does what must be done and that call is yours.

    Good Luck and feel free to drop in here to chat even if you end up going stove free.
  7. jtakeman

    jtakeman Minister of Fire

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    I agree, Not only fill the stove adapter inner/outer void. But also seal all the seams inside the house inside and out with hi temp silicon. I even add a layer of tape over the seams that are in the house to be sure it is as leak free as possible.

    The installer should correct the issue as you paid for the install. IMHO its the install and not the stoves fault. Before you sell the unit off for a loss, Spend a few minutes finding the leaks. mark them and have the installer return to fix this right. Heck I'd even seal them myself at this point. Usually smearing silicon over every seam inside the house will stop the smell. But thats just me!
    kykel likes this.
  8. Brokenwing

    Brokenwing Feeling the Heat

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    Well thanks for the support everyone. The one last thing that I can think of of before I call defeat is I am going to take where the exhaust flange that has the gasket, and silicone the hell over top of that gasket, as well as fill the stove adapter, If that does not work then I will call it quits. I am out of silicone, so I will update in a few days and let you all know what I find.
  9. Brokenwing

    Brokenwing Feeling the Heat

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    Okay here is what I found. I called the dealer and lit a fire unders there arss. I always have complained about smoke smell from the flange gasket even though it is tight. Here is a picture and you can see, where th bottom of the gasket is dirty from a leak.

    Attached Files:

  10. kykel

    kykel Feeling the Heat

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    One other thing. Is the pipe sealed on the outside where it goes through the wall thimble and do you have an outside air kit?
  11. kykel

    kykel Feeling the Heat

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    was the bolt on the flange tight? Glad you found that and hope thats the problem.
  12. Brokenwing

    Brokenwing Feeling the Heat

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    Here is a drawing I hope this makes sense.

    Attached Files:

  13. Brokenwing

    Brokenwing Feeling the Heat

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    I did tighten the bolt some, but It was in there pretty good. Im wondering if I could take a new gaket, put some silicone sealent on each side of the gasket, and sandwhich it in there, and tighten it down. That being said when it needs to be cleaned, I would have to scrape it all off to get it apart. Im going to try and fill in that stove adapeter as well. The dealer is suppose to call me this afternoon but we will see if that happens.
  14. kykel

    kykel Feeling the Heat

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    The only thing holding the bottom in is the angled piece of steel and then the top bolt pulls it together. I was able to tighten mine more than the way it came from the factory. The gasket looks good, I would flip it over (top on bottom, bottom on top) put back together and tighten that bolt up really good before you go silicone crazy.If it still leaks from bottom that angle piece might need to be bent up a little more to hold the bottom tighter.Good luck. Your getting close to fixing this problem.
    Brokenwing likes this.
  15. kykel

    kykel Feeling the Heat

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    If that picture is your stove It looks to me that the top isn't pulled in as much as the bottom.
  16. Brokenwing

    Brokenwing Feeling the Heat

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    I like the stove, but I have to tell you sherwood dropped the ball on this design. If they would of made a flat flange gast, with bolts on top and bottom it would be so much easier, and a tighter gasket this design is lacking!
  17. Brokenwing

    Brokenwing Feeling the Heat

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    that is mystove, but no bolt there, thats why it looks like that. I just wanted a refrence picture so the folks could understand here how this flange goes together.
  18. kykel

    kykel Feeling the Heat

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    What im saying is that the space on top is grater than the space on bottom witch would mean the bolt on top needs to be tightened more. My stove is the same set up and I had the same problem. I tightened bolt and siliconed between the inner and outer pipes and no more smoke smell. I did both at the same time so I dont know witch one was the problem but No more smell. Im on my second year.
  19. Brokenwing

    Brokenwing Feeling the Heat

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    I appreciate all your help and suggestions, and were on the same page. I just do not like the design cause the way it is set up, when that bolt is tightened all the way down, the only thing holding the bottomis that bent lip on the steel. So you are always going to have a tighter fit at the top then the bottom. Kykel I will take all your suggestions and implement them and fire her off. I still feel this should work. My family member has chronic bronchitis, she never smoke a cig a day in her life, but things affect her and thats why I went with a pellet stove vs a wood stove. My theory or thinking thou it may be wrong but with a pellet stove you have sealed combustion, and your not opening the door to add wood so I thought this would be a safe bet for her, but her health comes first so I will do what needs to be done.
    DexterDay likes this.
  20. jtakeman

    jtakeman Minister of Fire

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    Have you tried contacting Sherwood Industries? They have been pretty good at getting the issues resolved.
  21. kykel

    kykel Feeling the Heat

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    I understand. There should be no smell or smoke in the house from the stove. That is the way the stove should work. Hope things work out for you
  22. Brokenwing

    Brokenwing Feeling the Heat

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    I just spoke to the dealer. He told me there are thousands of these stoves out there and he has never heard of a smoke smell complaint other then me. I explained to him about the obvious signs of a leak on the gasket, and he said I do not believe you. He said it has to be your pipe. He then said he would have sherwood call me, so that is where we stand at this point in time. Oh and he did offer to send me a new gaket. Thanks everyone for letting me vent, Im beyond frusturated as you can imagine.
  23. kykel

    kykel Feeling the Heat

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    99.9 % of the time its exhaust related, But for the dealer to say he doesn't believe you is a joke. He should come and replace the gasket himself.
    SmokeyTheBear likes this.
  24. Brokenwing

    Brokenwing Feeling the Heat

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    Ok time for a update. I worked on the stove this evening. The pipe would not move, so I popped out the exhaust blower and housing which gave me free access to the stove adaptor. I took the rope gasket that the dealer gave me and stuffed it into the stove adaptor. I then filled it with rutland high temp silicone sealent. After putting that all back together which did not take long at all, I put some more silicone on the outside of the pipe joints. I will let it dry and then put some foil tape over top of that. Saturday my family member that this stove has been affecting will be gone all day, so I will fire it off and burn the heck out of it, to get and residual fumes out of the house. We will then go from there.
  25. smwilliamson

    smwilliamson Minister of Fire

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    I bet a call to the attorney general or local building inspector would make the installer take u seriously.
    SmokeyTheBear likes this.

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