Stupid Freaking Design

CT-Mike Posted By CT-Mike, Jan 22, 2013 at 7:54 PM

  1. CT-Mike

    CT-Mike
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    Mar 22, 2008
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    So I have a little Husky saw for limbing. Went to put a new chain on it yesterday, and found out the plastic gear for tensioning the chain is stripped where it mates with the metal gears. Planned obsolence I guess to make the consumer spend money on parts?

    I understand it is a consumer level saw, but I expected better than this.

    Stupid, stupid, stupid.
     
  2. TMonter

    TMonter
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    Feb 8, 2007
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    Which series of saw is it?
     
  3. CT-Mike

    CT-Mike
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    Mar 22, 2008
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    It's a Husq 240, that's all I know.
     
  4. osagebow

    osagebow
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    Jan 29, 2012
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    I hear ya. My 235 sits in the basement awaiting the same part. Only 10-12 tanks or so through it. my old 350 rocks, though.
     
  5. TMonter

    TMonter
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    Feb 8, 2007
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    Depending on where you got it, talk to your dealer or write Husky a quick e-mail describing the problem.
     
  6. CT-Mike

    CT-Mike
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    A friend from my military days is actually a senior VP for Electrolux, but unfortunately it seems they sold off Husqvarna awhile ago. Oh well.
     
  7. TMonter

    TMonter
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    I've just found a nicely worded letter describing your disgust with a product goes a long way, even out of warranty, especially for minor problems they can send parts for.
     
  8. CT-Mike

    CT-Mike
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    Mar 22, 2008
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    Yah, and I will do that. Just sad that I no longer have a direct conduit like I did in years past.
     
  9. TMonter

    TMonter
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    Feb 8, 2007
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    Do they have a Facebook page? I find that often works best, they hate bad press.
     

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