I bought a house 3 years ago that had a 500 gal tank, I was told belonged to suburban. The first year, they gouged me with $ 4 + per gallon prices. We spent $ 5500 in propane the first winter (hence the reason I burn wood). All this time, I was aware of other vendors charging drastically less, yet I could not use them since Suburban owns the tank. This past summer, a neighbor contracted an attorney for about 17 home owners and petitioned Suburban. Turns out, when Suburban bought out the previous company (forgot the name), they were required to register a lien for the in-ground tanks. When I bought my house, there was no lien filed. The attorney sent a letter to Suburban and got our tanks released. I now own my tank and can purchase from any vendor I want. I just put $ 400 in the tank (first fill in 2 years) at $ 1.89 per gallon. I pass this along just in case someone else may also be faced with the same delimea with Suburban Propane. It's worth checking out. A simple check for liens at the county clerk and a letter was all it took to break the chains. I was going to dig up their tank and buy my own. Now - due to their mistake, the tank conveyed to me when I bought this house and it's mine. We might even turn the thermostats back on! Even though wood does heat our house 100%.