The Hearthstone "Heritage" model Pellet stove

In my never ending quest to decide what brand of new pellet stove to purchase to replace my old Lopi, I'm wondering if any members here are familiar with the Heritage pellet stove sold by Hearthstone? It's a very pretty looking stove but I'm wondering about build quality, dependability, ease of operation and cleaning, frequency of cleaning, noise level, cost, and customer service. Any information, suggestions, etc. anyone can provide is most appreciated. Thanks...Here's a link to their website for those unfamiliar with this stove:

http://www.hearthstonestoves.com/pellet-stoves/stove-details?product_id=37

firecracker_77 has one. Hang in a bit. Or send him a PM.

Neat looking stove! ;-)

A beautiful stove! When I was thinking wood stoves the heritage was my target....then when I decided on a pellet stove the pellet version of the heritage was the one I wanted but my dealer, who sells lots of hearthstone wood stoves, said he wouldn't sell them. He had one in the shop for a while and couldn't get it to operate correctly. I'm not sure of all the issues he had with it but he was really against them....I moved on and am happy with my stove. I would also be interested in hearing what a Hearthstone pellet owner thinks of their stove. Good luck with your decision!

That's not very encouraging to hear that a dealer won't even sell them. My closest Harman dealer also happens to sell Hearthstone wood stoves but not their pellet stoves. Maybe this attitude is common among Hearthstone dealers? I think I'll quiz him a bit about the Heritage as I've already been speaking with him about buying a Harman P68 from him. He's kind of a bullshitter (about every subject and not just stoves) and so I'll be curious to hear his thoughts on this. The thing is, what should be a 15 minute conversation always turns into 45 minutes and inevitably entails every subject under the sun. I love the guy, but you have to be prepared to spend an hour in his shop to get the info. you're looking for. Thanks for the info. thus far.

Found some information in this thread that might help you in your decision.

http://www.hearth.com/econtent/index.php/forums/viewthread/75127/

Something to consider is that the Cast Iron pellet stoves (at least with my Enviro M55), it is basically a steel stove (firebox) within the cast iron outer body. I am assuming that the Soapstone stove doesn't rely on the cast/soapstone body to be the air tight firebox. One of the posters in the attached thread indicate that the stove is basically a Rika Integra II inside a soapstone body. That may be a good thing but not sure.

Thanks, Really Hot for the link. From what I can gather exploring the Hearthstone website, the Heritage body is cast iron and the soap stone material is layered over the body. If you've ever looked at their wood stoves, the same is true. I'm really liking the looks of this stove, but I'm far more concerned about performance, reliability, etc. so unless the Heritage is somewhat close to a Harman or comparable brand, I won't be buying the Heritage. Again, thanks everyone for all the helpful info. thus far.

they had some blower issues with the first group but worked through that now the only real down side to the stove i found running it was the hopper size it just holds 40 lbs and for a 50 k stove it is a bit small the guts are astroflame so they are from a good company

Thanks for the info., gang......It's a pretty stove, but as I said in my initial post, I'm far more concerned with other issues than looks. Sounds like it's best to put the Heritage in the "not interested" pile along with the other brands I've decided against. Appreciate all the comments, everyone.

I bought one and had it installed in September 2012. Higher price? Yes. (You always get what you pay for.) Awesome stove? You better believe it!