Hi guys and gals. Ive been looking through this forum and Ive posted a few times since I began my odyssey for a pellet stove last spring. Needless to say Im here for advice once again. In mid May, I put my $3,000 down here in Bangor at a large stove shop in town for an Enviro mini/installation/and the large amount of pipe Id need to get the stove in. Throughout the summer I got NO calls from the store updating me on the status of my order. Any info I got was intiated by me. The delivery date kept being pushed back and is now said to be sometime in October. Ive about given up hope frankly and am pretty disgusted with the customer service regardless. I know this is and was an extraordinary year for orders and production..but Ive come to the experts.. Should I..pull my order on Nov 1st if no stove at that point, and use the money to buy a larger stove at a different dealer for next heating season? ..wait and see if the stove comes in in the middle of winter (they will have a bear of a time installing it on my 3 story roof in the snow) ...pull my order and give up on pellet stoves and switch to more available wood stoves? This dealer is having problems filling many orders of people who ordered in May (I know because Ive spoken to friends of friends in the same boat as me). Is this common for buyers of Envrio who ordered in May, or is it just this dealer?