I have a PO and nobody can tell me if the part shipped nearly 2 weeks ago..... Come on people. I purchased your product in good faith and now I need a part and Thelin acts like the status of the part is some kind of national secret...... Really ????
Thelin Customer Service Stinks !!!!
- Thread starter BadDad320
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John Fortier
Feeling the Heat
- Sep 29, 2013
- 450
Very happy with my insert..happy with a bad sensor replaced by where I bought..not happy with the salesman. Will follow up on all this.
I was not complaining about the time that has expired since the order was placed. All I wanted was the tracking number to see where the part is..... I just want to know that it has been shipped and on the way...... Service after the sale is important too.....
Call every day, or better yet, twice a day! Get extension numbers and leave messages.
The squeaky wheel gets the grease.
Bill
AndrewChurchill
Minister of Fire
I had a co-worker who used to say that.
The other part to that saying is, "It's also the first one to get replaced."
He was eventually fired for being too squeaky.....
The other part to that saying is, "It's also the first one to get replaced."
He was eventually fired for being too squeaky.....
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