hi i bought my first pellet stove from am fm stoves a timberridge 49 trcpm i installed this past week but im not seeing stirrer move at all i tryed it on pellet mode and also corn mode i just thought i might be doing something wrong and before i call englander i thought i would ask for things to check also i noticed it wont turn by hand either i did check for stirrer caught in fire pot but it is totally clean other then stirrer not working stove burned nice