I guess "WOW" is pretty much the word. A member with 4 posts saying all this about a company local to him. There must be some issues there. The TC's have been run recently and did a good job for the person using them. I don't live in the area to know if this is for real so I'll avoid comments against or for the story and will burn TC's all winter long, as I have 2 tons sitting at home. I have one comment though. When I got delivery of the TC's the delivery guy said there was someone writing bad comments about TC on here because that person rented a spot to keep some equipment on TC's property and got into an argument and that person was getting or got kicked out of TC property. You wouldn't happen to have equipment parked, or had it parked, at TC property, would you? Don't want to start a pellet fire here, just curious if you are the person who parked there. If they are creating a mess like you say then they should definately clean up their act. You should take some pics of smoke and ash and post them for us.