We are new to the pellet stove world and purchased a home with a 2011 model of the 5500m from US Stove.
We followed the manual for cleaning and fall start up. The stove worked fine and has been for over 6 weeks using mainly at night to heat the house before bed. About two weeks ago we noticed the glass turn almost pitch black after about 5 minutes of use which has not happened before. Immediately I suspected a blockage and cleaned the exhaust tubing, blower and the entire burn chamber including the pot and housing. I noticed a heavy black coating on all items cleaned. We then reassembled the unit and started it and noticed a huge difference with the flame and no black on the window. But then about 5 minutes into the burn cycle we started getting a foul, chemical like odor that filled the house and gave us a headache but never set off the CO detector.
What could this odor be and how do we get rid of it.
I have tried replacing the gaskets on the exhaust blower and the blower itself which reduced the strong odor but there is still a smell about 5 minutes in. Any Thoughts!!
We followed the manual for cleaning and fall start up. The stove worked fine and has been for over 6 weeks using mainly at night to heat the house before bed. About two weeks ago we noticed the glass turn almost pitch black after about 5 minutes of use which has not happened before. Immediately I suspected a blockage and cleaned the exhaust tubing, blower and the entire burn chamber including the pot and housing. I noticed a heavy black coating on all items cleaned. We then reassembled the unit and started it and noticed a huge difference with the flame and no black on the window. But then about 5 minutes into the burn cycle we started getting a foul, chemical like odor that filled the house and gave us a headache but never set off the CO detector.
What could this odor be and how do we get rid of it.
I have tried replacing the gaskets on the exhaust blower and the blower itself which reduced the strong odor but there is still a smell about 5 minutes in. Any Thoughts!!