In the abscence of a good dealer you will be forced to lean upon a good manufacturer. Shouldn't take long to find a report on customer service from the manufacturers chosen. Expect the unexpected and expect to have to deal with a warranty issue without a dealer. Which company responds? Which one simply throws you to a dealerthat isn't there. Give them a call and see if a person answers or how long it takes to get a real person and if the real person is willing to answer your questions. I really like the looks and specs on the cat defiant. I would really like thermostatic air control. I don't like glowing stoves or nonresponsive manufacturers. I also like the looks of the summit classic in black with nickel.