Any softener gurus out there? My water softener doesn't appear to be working (no slimey feeling in shower ) . I've tried to break up a huge bridge in the salt - the solidified zone almost seems like a couple of feet and a piece of rebar (never mind the recommended broom handle) wouldn't go through it without pounding it. It seems that I've penetrated the solid zone to the bottom and I've also poured some water on top to soften things up. I did a manual regenerate after that and it doesn't appear to have helped. The unit is a Culligan, which apparently wants to service it themselves (I've read this, I haven't called yet). Unit is ~3 years old, came with the house. There are 2 adults in household. Water source is well water. Oddly, a whole house filter is plumbed in AFTER the softener, which doesn't seem right. I will continue troubleshooting to the extent I am able, but I'm leaning towards replumbing the filter anyway and inspecting and possibly replacing the resin. How much is Culligan anyway? Would a couple of service calls nearly pay for a new unit? Any ideas?