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What to do when a company won't honor the warranty

Post in 'The Boiler Room - Wood Boilers and Furnaces' started by squirt, Dec 1, 2007.

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  1. squirt

    squirt New Member

    Joined:
    Dec 1, 2007
    Messages:
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    Loc:
    midwest
    Hi all, we purchased a OWF 4 years ago, and it has rusted through and leaking badly, we used all the anticorossion like they advised, when we contacted them about the problem, they refuse to do anythong about it, they won't even come look at it, We have been fighiting about this for year now, this furnace is supose to have a 10 year warranty, anyone else having these problems??

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  2. Eric Johnson

    Eric Johnson Mod Emeritus

    Joined:
    Nov 18, 2005
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    Loc:
    Central NYS
    Who's the manufacturer?
  3. Gibbonboy

    Gibbonboy New Member

    Joined:
    Oct 3, 2006
    Messages:
    267
    Best of luck. As with most things in our current litigious society, it would probably cost more to hire a lawyer and get them to "snap to" than it would to replace the unit.
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