White fog on glass wont clean off VC Encore - 1 week old

coffeeman Posted By coffeeman, Jan 5, 2013 at 9:10 AM

  1. coffeeman

    coffeeman
    New Member

    Dec 4, 2012
    18
    0
    Last night I noticed that there was a slight draft coming in at the bottom of the doors. I could see on the log directly in front of the doors at that area hot red coals being drafted and everything else around it wasn't. So it does leak somewhat. I'll call the dealer tomorrow and see what they say.
     
  2. 31 bertram

    31 bertram
    Member

    Dec 19, 2012
    74
    2
    Loc:
    Gulf Shores, Al.
    That could be your problem, the doors not sealing, my first VC came boxed up and when I got it home and open the box it was in pieces, I guess somebady dropped the stove before I got it. But other than the 120 mile round trip to bring the stove back and wait another month for them to order me another stove, I was fortunate they took the stove back. I really wonder about their QC.
     

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