Sorry for the frustration, but I need to vent. I have a Whitfield Profile 30 FS 3 years old and I have been trying to fix it for over 6 weeks now. The stove is all over the place. At first it started shutting down after 15 minutes. I was told by Lennox that it could be the photo eye, High temp switches, pressure switch, door switch, short in the wiring harness. They have no clue. The stove has been throughly cleaned and I bypassed and replaced the high temp switches, photo eye (I have the relocation kit), door rope. I even replaced the control board. Nothing helps. The stove starts up fine...then it stops feeding pellets until the flame goes out, then it will start feeding pellets again and restart, then stops. Lennox does not know how to fix it. They told me so. I can not get a local dealer to come out and service it since I did not buy it around here. Now I have a $2500 piece for S*it in my living room that doesn't work. Im sure some people have had decent luck with Whitfield, but I certainly would never recommend their products or their services. This stove sucks and so does the company who doesn't know how to fix their own product. Im beyond frustrated with this thing. I have no clue on what else to do.