1. Welcome Hearth.com Guests and Visitors - Please enjoy our forums!
    Hearth.com GOLD Sponsors who help bring the site content to you:
    Hearthstone Soapstone and Cast-Iron stoves( Wood, Gas or Pellet Stoves and Inserts)
Thread Status:
Not open for further replies.
  1. pe islander

    pe islander New Member

    Joined:
    Dec 28, 2007
    Messages:
    31
    Loc:
    PEI, Can.
    Formally posted, "Advice needed, harmon advance vs XXV." Well my wife and I have decided to go with the XXV. We both enjoy the old wood stove look and after researching both the stoves (thanks largely to this site), I'm confident with this choice. I met with my dealer yesterday to confirm the deal and to ask any last minute questions. I think the owner was taken back by my knowledge of the product and the questions that were comming at him! He said it was a nice change, refreshing to have a customer quizzing him on his knowledge! He said it was the first time in a little over twenty years of selling pellet stoves that somebody asked him if he did a draft test with a magnahelics when setting up the stove (which he does)! In terms of servicing the unit, he said that the greatest thing about Harmon is their warenty and how they stand by their product. He said for him as a dealer, it's great, because he just has to work on the unit and replace/fix what ever may be wrong. He added that it's usually user errer and with Harmon when it's not user errer (as Harmon takes a lot of neglect before they stop working), they just fix/replace the item or unit, no questions asked!
    My dealer said to me, "you must be the guy that was here the other week talking to (the other owner) and mentioned the problem occurring with the Enviro Maxx." He said that when I left that day, they called their sales rep. who confirmed the issue that has been coming up with some of the Maxx's. I was also glad to hear him praise other companies and their product, as well as other local dealers. When I added that I was aware of Harmon's problem with smoke in the hopper with the Accentras, he just looked at me with amazement that I knew this! I told him all about this site and he said he'll be checking it out for sure (so if you're reading this Pete or Francis, welcome to your newest addiction!).
    So the stove will be here on Friday, can't wait to cut down on burning oil and sit by the fire and enjoy! Thanks for everyone's help and encouragement, I will be sure to keep yas updated on the install and finished product!

    Helpful Sponsor Ads!





  2. dave_ca

    dave_ca New Member

    Joined:
    Jan 4, 2008
    Messages:
    4
    Loc:
    Royalton, New Brunswick Canada
    Hello,

    Congrats on your stove.. hopefully it will provide you with many days of comfortable heat ;p

    Have you been able to find any good retailers of pellets in PEI ?
  3. biggins08

    biggins08 New Member

    Joined:
    Sep 20, 2006
    Messages:
    227
    Loc:
    Springfield MA
    Great that you have a good Harmon dealer! The one near me, Fire Side Design, sucks and they are the 2nd largest Harmon dealer in the US! Pompous little bastads! Good luck with the new pellet stove!
  4. webbie

    webbie Seasoned Moderator Staff Member

    Joined:
    Nov 17, 2005
    Messages:
    12,384
    Loc:
    Western Mass.
    Thats pretty funny that Forum members end up teaching dealers! I guess it puts to rest all those concerns about "open source" software! The power of many is often greater than the power of one (exceptions are many - like Music and Design).....


    I think manufacturers should all agree to simply send us 1/2% of revenues for all the education we do....thereby letting them and their dealers off the hook (I'll wait for this.........a long time...)
  5. pe islander

    pe islander New Member

    Joined:
    Dec 28, 2007
    Messages:
    31
    Loc:
    PEI, Can.
    The dealer that I bought the stove from sells Eastern Embers. The bag says it is premium 100% wood with less than 0.5% ash with no glues or binders. We'll see! There are a few other dealers that sell pellet stoves along with pellets, not to mention Home Depot and Kent building and the other building centers.
    Hard Woods, too bad about the Harmon dealers in your area! I guess it's true what everyone has been saying: it's the dealer that matters the most over everything else. The dealer I decided to go with also sells other brands and really didn't try to push one over the other. He just answered any questions I had and went through the different stoves, without focussing on brand name. A nice change! Not something we see here on the Island very often!
  6. pete324rocket

    pete324rocket Feeling the Heat

    Joined:
    Nov 11, 2007
    Messages:
    454
    Loc:
    albert county, new brunswick
    Hope you will have some help on the "heavy lifting" department. Pellet stoves aren't all that light-my heart just dropped when one young fella showed up on a Saturday morn with my stove on the back of the truck- I made such a point of telling them a condition of the sale was to show up with two guys to muscle it down the cellar steps - so there was the stove and what was I to do? send it back?
    I've been buying the eastern embers -pretty reliable- never tried the only other brand I can think of which would be Irving/kent cozy comfort brand. Ran into a home depot buddy on the weekend and he said don't bother waiting for a pellet sale-there probably won't be one-they also carry the shaw brand-eastern embers. Should be pellets overflowing by next year with a huge pellet plant being built in the Miramichi,N.B. and others as well.
  7. pe islander

    pe islander New Member

    Joined:
    Dec 28, 2007
    Messages:
    31
    Loc:
    PEI, Can.
    Good to hear on the pellet topic! I spoke to a recent customer of a pellet stove bought at the same dealer that I'm getting mine. I asked him what kind of job the installers did and said they couldn't have been more professional. Two guys, both certified. They did all the lifting etc. They even came with a long rug to trail from the door to the location of the stove so they could walk in and out of the house without talking their shoes off and/or making any mess! This is a big relieve to me as the XXV weighs just over 350lbs!
    Anyway, I'll keep you posted on my installation. Thanks for the review on the Eastern Embers.
  8. Kenny1

    Kenny1 Feeling the Heat

    Joined:
    Oct 20, 2006
    Messages:
    304
    Loc:
    Eastern ON
    Congrats on the new stove - looking forward to some pics after the install!


    Cheers


    Kenny
Thread Status:
Not open for further replies.

Share This Page