Sofia Ecoteck: error message

Stove: Sofia Ecoteck--beautiful stove, dealer installed Oct 2013. I burned high quality pellets and swept stove every morning. Worked well for a couple weeks, then got the following error message: "Alarm Active" "No Lighting." It goes through the clean cycle and stops.

Tried: Priming the auger. No change. Auger does not prime or appear to attempt to move.
Tried: Cleaning everything. No change. Emptied hopper as much as possible. No change.
Tried: Restarting stove. No change.

I'm assuming this is a pilot light issue?

Any thoughts before I call the guys back out to the house? I've attached some pictures, maybe this will help. Thanks for any help/advice. (Pics: stove, burnpot, auger in empty hopper, tunnel from auger to burnpot, under burnpot, and error messages)

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I read and re-read the manual, it was no help. Very scarce manual. Thanks though.

So sorry for the delay in response...life happened. I'm going to try these suggestions today and post back my results. Thank you so much for taking time to respond! Lake Girl, I did not receive page 32 of your manual. Can you resend?

Thank you again LakeGirl and Pelleting in NJ: I fixed the problem with your help! Attached is a picture diagram of the hopper door of the Sofia pellet stove. The metal plate that was supposed to 'trip' the auger was not making contact with the switch button. According to the notes on the "Microswitch for the automatic stop of the auger when opening hopper cover"---when closing the hopper, one should hear a "click" sound. I was not hearing that sound. Once I moved the metal plate down and made sure it was making contact with the switch, I heard the "click" and started the stove---no problem! I KNEW it wasn't broken...just something minor! Thank you!