Review of Whitfield --- Profile 30 -- Freestanding Stove burning Wood Pellets
Installation Type: Wood/Coal - Freestanding into metal Chimney
prior to Nov. 2004*)
Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰
Satisfaction with dealer = ✰
Satisfaction with manufacturer = ✰✰
Other Information about the Home and Stove
Room Size (Sq ft): 225 | House Size (Sq feet): 2200
Bought in 2001 , Price Paid: 3500
Location : winchester, ontar , canada
Purchased from: Fireplace Retail Store - A Country Flame
The unit is thermostat controlled, makes getting up in the morning very comfortable.
The pellets are cleaner then wood and do not need to be loaded as often.
Unit shuts down often. The heat exchanger bent and will not allow the cleaning rod to be reseated, consequently the lid has to remain up. Unit is very noisy, even after cleaning. Latest problem is the igniter doesn't seem to be working. All this and it is one year old!
If we could get some service from our dealer many of these problems may be fixable. The warranty will be expired before they "get the parts" or find the time to drop by.
* Dates that reviews were submitted were not recorded prior to Nov. 2004