Review of Harman --- TLC 2000 -- Freestanding Stove burning Wood/Coal Wood Stove and Fireplace Review Section - thousands of ratings and reviews on wood, pellet and gas stoves and fireplaces

Review of Harman --- TLC 2000 -- Freestanding Stove burning Wood/Coal
Installation Type: Wood/Coal - into masonry chimney
Date Reviewed: 2011-01-08 19:46:46

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰✰
Satisfaction with dealer = ✰✰✰
Satisfaction with manufacturer = ✰✰

Other Information about the Home and Stove
Room Size (Sq ft): | House Size (Sq feet): 1650
Bought in 2008 , Price Paid: ~2,000+
Location : , PA ,
Purchased from: Fireplace Retail Store - Cozy barn

Likes: 1) unit does heat my entire house, keeping my family much warmer than the oil heat at a fraction of the cost. This Was the purpose of buying the stove and the goal was met.
2) unit burns wood or coal. I live near Pennsylvania\'s coal region and can get affordable anthracite coal, but love the option of burning (free) wood when I want.
3) the available grill insert is nice and you can grill food in your home (but the grill is small and only holds 2 hamburgers at a time).

Dislikes: Problems with dealer:
1) I wanted a black stove but they only had a blue one in stock. They said they would paint it black for no extra charge. After a lengthy discussion on the matter, they assured me that their paint finish would be as durable as the manufacturers. I believed them. The bargain paint they used started to peel around the front door within 48 hrs of firing it up, in two weeks, the top was peeling, by the end of season 1, the entire stove had large sections of paint peeling on every surface of the stove. I took the stove apart, laid it out in my barn, sanded it, and used a high quality heat-resistant primer and paint, and have never seen any paint peel again in the years since.
2) I had the dealer install the stove on a hearthpad I bought from them. They assured me it would be fine to put the hearthpad on the carpet and then put the stove on the hearthpad. By the end of season 1, the hearthpad was completely destroyed-- cracks in the grout lines, tiles and even the cement board underneath. The dealer said he wouldn\'t replace the $500 hearthpad because the manufacturer would honor the warranty for hearthpads placed on a carpet-- even thoughthe dealer himself installed it in my home that way and told me it would be fine. It took months and months of calling and stopping at the store several times a week until he got sick of seeing me and finally gave me a new hearthpad.
I built a custom base for the new hearthpad to sit on and have had no problems since.

Problems with stove:

This stove is overpriced in my opinion and has numerous design flaws.

1)I operate the stove exactly as instructed in the manual, but the wooden handle on the glass door gets hot enough to char the side closest to the stove. The handle needs replaced once a year because it chars to the point that the wood disintegrates and won\'t hold onto the srcew anymore. Harmon should have designed a more durable handle for the stove door.

2) the grates are very poorly designed and when you shake the ash out, you better hope the coal had no impurities in it because a piece the size of a marble can jam your grates open and necessitate you to let the fire go out so you can clean the stove out and start over. Not fun in the dead of winter when your family is cold.

3) the fire box has \"ledges\" at the bottom sides from the metal used to hold the bricks in place. This causes a buildup of ash in those areas which reduces the efficiency of the burn and requires more frequent cleaning. It could be avoided with a better design.

4) the optional expensive gold trim is very fragile and susceptible to staining and cracking. The ash lip trim is not permanently attached by any means and will fall on the floor everytime you bump into it. What a disappointment.

Other observations/opinions:

1) I believe the fan is overpriced and underpowered for this model.

2) the top loader opening is too small.

3) the fire bricks are not in there very well and in a short time, debris fall behind them pushing them forward and making the fire box smaller.

That\'s all I can think of at the moment but I think you get the idea.

Comments: If this stove was designed by a 10 yr old with no knowledge or experience in stoves, I would say \"good try\". But since this stove was built by a so-called reputable company with decades of experience I say they should be absolutely ashamed to put their name on such an inferior stove. I can say anything about the construction impresses me.

* Dates that reviews were submitted were not recorded prior to Nov. 2004