Review of Vermont Castings --- intrepid -- Freestanding Stove burning Wood only
Installation Type: Wood/Coal - into existing Fireplace
Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰
Satisfaction with dealer = ✰✰✰
Satisfaction with manufacturer = ✰
Other Information about the Home and Stove
Room Size (Sq ft): 200 | House Size (Sq feet): 950
Bought in 2005 , Price Paid: 1400
Location : , wv ,
Purchased from: Select Store Type -
The stove did not heat as indicated in the spects and when CFM was contacted they just balmed the problem pn user error and sent me on a wild goose chase within the company. I gave up and froze but 4 months after intallation the top cracked through the cast iron and again I contacted the company--again they blamed us (over-firing but our unit had no signs of that and they sent no one to inspect it) and 9 months later, after involving the Attorny General's office and filing a complaint in magistrate court I am finally getting a refund of my money.
I will never by a stove manufactured by CFM--poor quality, poor customer service and false claims.
* Dates that reviews were submitted were not recorded prior to Nov. 2004