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Review of Vermont Castings --- Montpelier -- Fireplace Inserted Stove burning Wood only
Installation Type: Wood/Coal - into existing Fireplace
Date Reviewed: 2009-02-25 20:18:36

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰
Satisfaction with dealer = ✰
Satisfaction with manufacturer = ✰

Other Information about the Home and Stove
Room Size (Sq ft): 600 | House Size (Sq feet): 3600
Bought in 2009 , Price Paid: 3000.00
Location : Rockport, MA 1966, USA
Purchased from: Fireplace Retail Store - Cape Ann Chimney and Hearth

Likes: Looks nice but thats about it.

Dislikes: Fan assembly rattles, which was fixed by the VT rep by shoving door gasket around it to stop rattling, three fan assemblys, two broken thermostats, cycling of fan at start up, incomplete surround assembly upon delivery, poor heater, super expensive and no parts available.

Comments: Absolutely awful service from the dealer, awful service from distributor, awful service from Vermont Casting who has let their reputation go down the toilet.
5 days of missed work to meet with tech reps and countless phone calls. The worst product I have ever purchased. I would not recommend this stove or Cape Anne Chimney and Hearth to any one.

* Dates that reviews were submitted were not recorded prior to Nov. 2004