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Review of Enviro --- M55c -- burning Wood Pellets
Installation Type: N/A
Date Reviewed: 2013-12-15 14:24:04

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰✰
Satisfaction with dealer = ✰
Satisfaction with manufacturer = ✰

Other Information about the Home and Stove
Room Size (Sq ft): 1600 | House Size (Sq feet):
Bought in 2012 , Price Paid: 3800
Location : Gore, Quebe J0V 1K0, Canada
Purchased from: Fireplace Retail Store - St-denis

Likes: Glass stays clean, visible flame, fast ignition, quiet.

Dislikes: Agitator rod is noisy(in two ways). Wakes you up in the night. I've tried every kind of high temp lube out there and at best, it starts to squeal after 18 to 20 hours of use. When the same rod is not squealing from lack of lubrication, it is grinding against deposits in the burn grate. I know that the manufacturer(if they could ever be reached) would claim that it is my fuel, but i've tried 6 different types to no avail. Bad design. I would like to know if there is a fix out there for this. There has to be some kind of modification by now.

Comments: Sherwood industries is always prompt with a reply to my e-mail stating that they will have their tech call or contact me but then it never happens. Very frustrated with this product. The dealer I bought it from knows absolutely nothing about pellet stoves at all.

* Dates that reviews were submitted were not recorded prior to Nov. 2004