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Review of Pacific Energy --- Super Insert Series Design-E -- Fireplace Inserted Stove burning Wood only
Installation Type: Wood/Coal - into existing Fireplace
Date Reviewed: 2014-03-19 01:17:31

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰✰✰✰
Satisfaction with dealer = ✰✰
Satisfaction with manufacturer = ✰✰✰✰✰

Other Information about the Home and Stove
Room Size (Sq ft): 280 sq ft | House Size (Sq feet): 1,400 sq ft
Bought in 2013 , Price Paid: $2,695
Location : Wilmington, DE 19810, USA
Purchased from: Stove Dealer - Comfort Home and Hearth

Likes: The minimum fireplace size information was the best of all the stoves I researched. Once we learned how to use it and got it set up properly this stove worked superb. PE's customer service is excellent. They coached me through getting the stove to work properly and were very patient and helpful. So far a great stove. Heats our entire house.
Fits in a very tight/small fireplace. Fire box size good for its size.

Dislikes: The Installation manual and operation instructions could be better organized and more detailed.

Comments: Depending on the particular instalation, the PE tech support recommended removal of the Outside Air (O/A) cover for an inside air installation if the house is air tight and the stove is a tight fit in the fireplace. Good news is the O/A cover can be removed after installation by removing a screw and with a little wiggling and jiggling

* Dates that reviews were submitted were not recorded prior to Nov. 2004