Stove Reviews

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Review of --- Countryside -- Freestanding Stove burning Wood Pellets
Installation Type: Pellet/Corn - new Pellet Vent Setup
Date Reviewed: 2015-12-03 21:59:22

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰
Satisfaction with dealer = ✰
Satisfaction with manufacturer = ✰

Other Information about the Home and Stove
Room Size (Sq ft): 2000 | House Size (Sq feet):
Bought in 2013 , Price Paid: 2500
Location : , MN ,
Purchased from: Direct From Manufacturer - American Energy Systems

Likes:

Dislikes: Multiple problems. 1) Auger jams frequently (we run three other pellet stoves on the same pellets without problems- two St. Croix stoves and a pellet boiler).
2) Stove frequently goes out (we have watched the auger turning w/ no pellets coming through even though hopper is half full).

Comments: Wondering if pellets were bridging in the hopper and starving the auger we mixed corn w/ the pellets to improve the flow characteristics of the fuel but it did not correct the problem.
We ran an older Countryside unit 24/7 each winter for nine years without experiencing these problems. Have others had this problem w/ a recent model Countryside? I am wondering if it is related to the redesign of the hopper. Any suggestions are welcome.

We have been very disappointed with this unit.

* Dates that reviews were submitted were not recorded prior to Nov. 2004