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Review of Thelin --- Parlour Pellet, Pellet EI 3000 -- other burning Wood Pellets
Installation Type: Pellet/Corn - new Pellet Vent Setup
Date Reviewed: 2016-01-20 16:51:01

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰
Satisfaction with dealer = ✰✰✰
Satisfaction with manufacturer = ✰

Other Information about the Home and Stove
Room Size (Sq ft): 20 | House Size (Sq feet): 1200
Bought in 2005 , Price Paid: 2,800.00
Location : Temecula, Ca 92567, USA
Purchased from: Home Center/Hardware - Hanks Hardware

Likes: If the stove is working at peak performance it is a nice unit. The operation is simple.

Dislikes: If any one aspect of the stove is not properly working then the whole unit begins to breakdown creating a dangerous fire hazard. The unit may not be left alone when sleeping as burning pellets bounce into and out of the front facing air intake. The exhaust oftentimes becomes warped if the fan is lagging requiring total disassembly of the back of the unit. It is not realistic for anyone one person to maintain on their own if the unit breaks down during operation. The company claims they sent parts to our home but used an invalid shipping address and when they sent one part they claimed that all three parts were in that shipment. In all, to troubleshoot and repair the stove a family may expect to spend an additional 900.00 dolllars in that season to get it operating again to it's full capacity with the risk that replacement parts are built to conform to your units design functions.


* Dates that reviews were submitted were not recorded prior to Nov. 2004