Review of Pacific Energy --- Summit -- Fireplace Inserted Stove burning Wood only
Installation Type: Wood/Coal - into existing Fireplace
Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰✰
Satisfaction with dealer = ✰✰
Satisfaction with manufacturer = ✰
Other Information about the Home and Stove
Room Size (Sq ft): 500 | House Size (Sq feet): 2400
Bought in , Price Paid: 3100
Location : Howell, MI 48843, United States
Purchased from: - Fire To Flame
Looks nice. Keeps coals over night.
The unit came with a broken crown molding piece. The manufacture told the dealer it would be 3 weeks. It has been 2 months. There is no phone number on the companies website. I emailed the manufacturer and they sent an automated response. I am embarrassed that I did not research Pacific Energy more. There customer service essentially does not exist.
Lesson learned: Dont buy from manufacturer's that don't list their phone number. This is a clear sign they are not proud of their product and don't care about the end user.
* Dates that reviews were submitted were not recorded prior to Nov. 2004