Stove Reviews

Hearth.com Wood Stove and Fireplace Review Section - thousands of ratings and reviews on wood, pellet and gas stoves and fireplaces

Review of HearthStone --- Baffle -- Freestanding Stove burning Wood only
Installation Type: Wood/Coal - Freestanding into metal Chimney
Date Reviewed: 2021-02-21 21:44:11

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit = ✰
Satisfaction with dealer = ✰
Satisfaction with manufacturer = ✰

Other Information about the Home and Stove
Room Size (Sq ft): | House Size (Sq feet):
Bought in , Price Paid:
Location : , ,
Purchased from: Direct From Manufacturer - Hearth stone stoves

Likes: None! Absolutely none! Worst company ever

Dislikes: Ordered a baffle from hearth stone stove in October 2020, did not receive it until February 2021. The company would not answer my emails, calls during the whole 4 months. Would not compensate anything for extremely long delay. No free shipping, no discounted price, not even added minor accessories. I could not use my stove the whole four months because the without that piece I would damage my stove without it. If I could give this company negative 5 stars I would.

Comments: Ordered a baffle from hearth stone stove in October 2020, did not receive it until February 2021. The company would not answer my emails, calls during the whole 4 months. Would not compensate anything for extremely long delay. No free shipping, no discounted price, not even added minor accessories. I could not use my stove the whole four months because the without that piece I would damage my stove without it. If I could give this company negative 5 stars I would.

* Dates that reviews were submitted were not recorded prior to Nov. 2004