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Review of Mendota --- FV33i Decor -- Fireplace Inserted Stove burning Natural Gas or Propane (LP)
Installation Type: Gas - Direct Vent
Date Reviewed: 2021-02-23 18:39:11

Satisfaction Ratings from 5 stars (best) to 1 star (worst)
Satisfaction with unit =
Satisfaction with dealer = ✰✰✰✰
Satisfaction with manufacturer = ✰

Other Information about the Home and Stove
Room Size (Sq ft): | House Size (Sq feet): 1800
Bought in 2017 , Price Paid:
Location : Tigard, Oregon 97223, USA
Purchased from: Stove Dealer - Haven Spa Pool and Hearth

Likes:

Dislikes: We had a Mendota FV33i Decor installed in November 2017. Almost 3 years exactly after installation (but not 3 years in terms of usage), the gas valve needs replacing. This is not covered under their lifetime warranty and their customer service department just stated in reply to our email regarding the problem that we were past the 1 year warranty period. While we realize that wear and tear is inevitable, it seems that this product/manufacturer is not the high-quality investment we were led to believe it was. Maybe all such products and manufacturers are similarly problematic however, we cannot recommend this brand of gas insert.

Comments:

* Dates that reviews were submitted were not recorded prior to Nov. 2004