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    Harman Absolute 63 Metal Expansion Clicking

    Installed our Harman Absolute 63 last February and loved it. Heats all of our 2,000 square foot home. Recently I have noticed a clicking sound when the fire ramps up and then calms back down. Had the dealer come out and said it was normal metal expanding and contracting. I’m adamant that I have...
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    My Vernon AE control board "ticks" and then power loss

    Greetings, I have a Mt Vernon AE which has a blank wall panel screen. I haveunplugged the stove and plugged it back in which reset it for about a minute. During this brief period of power, there was a soft ticking sound coming from the control panel which was in synch with flashing...