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    Pilot issues

    I have a Hearth and Home HHFPDF32F1. The pilot light will not light. When I press the control knob, it sounds like the gas is sputtering. I’ve checked the valves behind the unit and at the tank, both are fully open. I’ve vacuumed out the unit as well. If I put a lighter to the pilot there is...
  2. R

    Dexen Electronic Ignition Module

    Hi, I’m in Australia and have a Heat and Glo (Hearth and Home) Model 6TRSI-AUD/6TRSILP-AUD When I turn my fireplace on the pilot light light straight away but it doesn’t flame up and times out. After many, maybe a dozen times of resting it may light. I have clean the little bar on the pilot. I...