55-SHPCB120 - Little to no flame

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607PelletBurn

Member
Mar 11, 2019
17
13862
Got a smoking deal on a "Summer Heat" (aka England's stove works) 55-SHPCB120 from Lowes. It was a customer return where the auger was bent (supposedly), discovered there was a piece of welding rod in the auger chamber, ground it away and made sure auger was still "true" and turned freely. Did a quick test fire and everything seemed ok. Hooked up it up proper and did another burn, after the initial startup sequence the stove seems to barely keep a flame and eventually shutsdown. I've tried both auto and manual settings, the "flame" is the same, I can hear the auger turning and hear/see pellets dropping in. I'm waiting on an email back from ESW support but figured I'd inquire here as well, I'd rather not return the unit.
 

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Read here, see if this will help .
 
Thanks for the advice, I think I read that not long after getting the stove. Everything checked out fine.

I ended up returning it to Lowes. Wasn't able to get a hold of support and didn't want to wait or troubleshoot anymore.
 
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Anyone with this problem should check to see if the thermostat jumper wire is in place on the control board. If the previous owner was running on a stat, the jumper would be missing and if you don't replace the jumper or wire up a stat, your stove will never go above an idle. IE: low flame
 
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Wow, OK so I did look at the jumper, removed it, same behavior, put back it had the same behavior, but now that you mention it I do not recall if the jumper actually had the little metal bits inside it or now. My annoyed self also did not try jumpering it with either a t-stat or just a wire since I assumed it only "listened" to the onboard t-stat....already returned the unit so guess I'll never know if that would've fixed it or not...