We're just starting our third season with the T5, and are loving it. Have had more than a spot of bother with the various chimney guys we've dealt with though...
Here's our latest issue, which I'm hoping someone might be able to shed some light on.
We had a couple of guys come out to clean the chimney last weekend. They seemed to know what they were doing, cleaned the outside pipe, and then came in and took the inside pipe out to clean it, replaced it, and thoroughly shop-vacced out the interior of the stove while they were at it. After they left, we had an overnight burn with no problems. However, this weekend, about an hour into our second burn, the baffle suddenly fell down on top of the burning logs!
Needless to say, this was a bit of a surprise. We managed to get the larger pieces of wood out and let the fire go out. Upon inspection, we can't find the baffle pin anywhere. (Or a gasket of any kind.)
So, of course we are tempted to think the guys did something to it, but I'm not sure what or how... and we've wondered if maybe they even vacuumed the pin up somehow? But this seems very far-fetched. Could the baffle have even stayed in place for a week without the pin in place? Is it even possible with how it's configured? (I never got up there and looked at how it was before it fell apart, so I'm not even sure.)
So before I call them, I thought I'd ask if anyone here has ever experienced something similar, or if you have any thoughts about what might have happened, or how we should proceed. I know several of you have taken this thing apart and put it back together several times. Because we have an inside elbow in our interior pipe, we've just been taking the pipe off to clean and so haven't messed with or even particularly thought about the baffle at all.
Many thanks for any ideas.
Here's our latest issue, which I'm hoping someone might be able to shed some light on.
We had a couple of guys come out to clean the chimney last weekend. They seemed to know what they were doing, cleaned the outside pipe, and then came in and took the inside pipe out to clean it, replaced it, and thoroughly shop-vacced out the interior of the stove while they were at it. After they left, we had an overnight burn with no problems. However, this weekend, about an hour into our second burn, the baffle suddenly fell down on top of the burning logs!
Needless to say, this was a bit of a surprise. We managed to get the larger pieces of wood out and let the fire go out. Upon inspection, we can't find the baffle pin anywhere. (Or a gasket of any kind.)
So, of course we are tempted to think the guys did something to it, but I'm not sure what or how... and we've wondered if maybe they even vacuumed the pin up somehow? But this seems very far-fetched. Could the baffle have even stayed in place for a week without the pin in place? Is it even possible with how it's configured? (I never got up there and looked at how it was before it fell apart, so I'm not even sure.)
So before I call them, I thought I'd ask if anyone here has ever experienced something similar, or if you have any thoughts about what might have happened, or how we should proceed. I know several of you have taken this thing apart and put it back together several times. Because we have an inside elbow in our interior pipe, we've just been taking the pipe off to clean and so haven't messed with or even particularly thought about the baffle at all.
Many thanks for any ideas.