I'm the type of person that will take FOREVER to come to a decision on something but once I make that decision I want what I want and I want it NOW! Well, the insert was one such decision. I found two that I liked, researched them both, look at them both in the showroom floor, measured at home, looked at them again, measured again, and again, and again. I finally pulled the trigger on the VC Montpelier and put a deposit. Now I'm like a kid on Christmas Eve just knowing that in a short time I will have the presents (or present) that I want. Remeber when I said that once a decision is made I WANT IT NOW. The insert was ordered on October 29th and I was understanding of the 2-3 week install timeframe that I was given. Well we are into the 3rd week and I get a call last night that the install guys will be in my area on Dec. 9th!! That is almost 6 WEEKS, double what I was told. I understand that this is a busy time for the stove companies but dangit I want it now and I'm mad. Another reason I wanted the stove installed within 3 weeks is due to the fact that my gf's grandmother is visiting from California for Thanskgiving. I'd rather not keep the oil heat set at 75+ all week. So, am I being unreasonable or do I need to be more understanding of their busy schedule?