I have a Breckwell P28 Insert (looks just like 2000 Breckwell must've changed model #) about 11 years old. It hasn't been used in a few years. I decided to use it again this year. I cleaned the flue, pulled out and checked and cleaned blowers and in back. In the manual it says clean interior chamber by removing ash doors. I don't see these doors. I'm thinking these doors must be behind the fake bricks. If so how do I remove the fake bricks. Although I've had this stove for 11 years it's probably only been lit about 20-30 times. Have a raised ranch with 2 car gargae taking 1/2 the lower level and 1 large family room where stove is. It actually makes it too hot down here unless it is really cold outside. Wouldn't lite about 7 years ago so I left it as a nice ornament. Finally decided to check it out this year and when I unclipped the pipe from stove I found the problem. Two birds thought it was a good idea to fly down chimney and make a nest. The made it through 2 bends and were head first in the exhaust fan. Removed them vaccummed exhaust fan, cleared rest of them out of pipe and low and behold my long non-working stove works again. Figures pellets are in short supply and expensive here in CT. I'll use it to warm up when it's really cold (20 and below).