Hi. We installed a Mendota fireplace about three years ago. When it works, we love it. However, we already had two faulty transformers and problems with the remote. This is our current problem. The remote and in-wall receiver will work fine for a couple of months, and then suddenly there is no communication between the remote and the receiver. We have changed the batteries. The receiver is at least 18" away from the fan and heat. Sometimes, if we reset the fireplace (turn it off and back on again) the remote and receiver will work. However, we just did that again and now the fan is not working. It got too hot, there was a huge smell, and we quickly shut it off. The remote is an Acumen. We're waiting for our repairman, but these repairs are getting rather costly and we're not getting a permanent fix. Plse advise.