Help troubleshooting auger motor on Enviro Windsor

[JAHlove]

I'm trying to troubleshoot a no pellet feed/no auger function on a 4 yr old Enviro Windsor. Using Ron's excellent instr. under the Info/Sticky section, here's where I'm at:
- Full cleaning of vents, stove, auger tube, etc;
- Vaccuum switch tests: cked wires, etc., cleaned hose, barb on exhaust vent, etc. BUT I couldn't tell if it was bad on its own. Ron can you clarify the continuity test steps for the vacuum switch? Should I do all of this with stove powered on?
- I detected no power to auger motor when stove turned on and auger light pulsing.
- When I bypassed vacuum switch, auger still didn't move when started up BUT I did detect power to auger motor contacts.

Does this mean that both my vacuum switch and auger motor are bad? What are my next steps? Am I missing something?

I'm getting close to calling my dealer, but their service is slow and expensive (compared to my installing a new auger motor and switch, if that's it). Can anyone in WMass recommend a reliable service tech for my stove? I've got my 3 ton stacked in my shed and want to get his baby fired up for some cool nights ahead. HELP!

Thanks for this great forum?

 

[imacman]

- When I bypassed vacuum switch, auger still didn't move when started up BUT I did detect power to auger motor contacts.

Does this mean that both my vacuum switch and auger motor are bad? What are my next steps? Am I missing something?

I know this is a long shot, but since you did finally get power to the auger motor, have you removed the auger and motor to be sure something didn't fall into the hopper and jam the auger? Plus then you could run power direct to the motor and make sure it is/isn't working.

Just thought I'd throw it out there.

 

[wb2bhc]

This might help


http://www.hearthtools.com/parts/2004enviroTrouble.pdf

It is not available on their website

Jay

 

[JAHlove]

Thanks for those suggestions. I am going to try to retest the vacuum switch and pull the auger motor.

I'm no electrician so what's the safest way to test auger motor once removed without frying myself?

Always open to more advice. Thanks!

 

[imacman]

I'm no electrician so what's the safest way to test auger motor once removed without frying myself?

I made a power cord for testing motors, etc, from an old lamp cord that has a good plug on the end....anything like that is fine.
Pull the ends apart about 2", strip the insulation off the ends about 1/4",twist the strands together, and go to the local radio shack and get two female crimp connectors the same size as the male contacts on the auger motor (mine happened to be 3/16").

Crimp or solder the connectors onto the lamp cord....insulate w/ electrical tape or shrink tubing as needed. Slide connectors onto auger motor contacts, and plug into the wall...presto!